Crew Member (Pizza Maker & Expeditors) -4228

Domino's Franchise•Gainesville, VA

About The Position

The Crew Member prepares pizzas and other menu items while delivering excellent service and maintaining product and image standards. The role includes taking and processing customer orders, handling transactions, supporting order preparation and handoff, and maintaining clean, stocked work areas. Crew Members communicate and work cooperatively with management and coworkers, follow company policies and food-preparation procedures, and help build customer loyalty through friendly, professional interactions.

Requirements

Must be at least 16 years of age.
Must be able to pass applicable company background checks.
Excellent written and verbal communication skills for interacting with management and customers and taking and processing orders.
Ability to multitask in a dynamic, fast-paced environment and adjust to changing priorities.
Ability to enter orders using a computer keyboard or touchscreen and take orders over the counter or phone.
Ability to work independently and as part of a team.
Ability to add, subtract, multiply, and divide accurately and quickly; may use a calculator.
Ability to make correct monetary change.
Must be able to perform the essential functions satisfactorily; reasonable accommodations may be made for individuals with disabilities.

Responsibilities

Prepare pizzas and other menu items, measuring ingredients and following safe food preparation, assembly, and presentation procedures.
Help bag and tag orders and run food to customers’ cars or delivery drivers.
Greet customers in person or by phone, take orders professionally and promptly, and provide information about the menu and specials.
Look for opportunities to upsell additional products and encourage repeat business through excellent customer service.
Use point-of-sale computer systems to take and process orders.
Communicate clearly and positively with management and team members; maintain good coworker communication and serve as a resource for coworkers.
Handle currency and credit transactions quickly and accurately, including making correct change.
Resolve customer complaints promptly and professionally.
Clean, stock, and restock workstations and display cases; maintain an organized work area.
Transfer supplies and tools between storage and work areas; pack, weigh, and label products as required.
Notify a supervisor of food shortages.
Follow quality standards, principles, guidelines, policies, and company policies; maintain appropriate confidentiality.
Maintain proper attendance and actions, provide and receive feedback, cross-train, learn how the role interacts with other departments, and work with management to solve problems and offer suggestions.
Perform other duties as assigned.