Crew Member (Pizza Maker & Expeditors) -4385

Domino's Franchise•Centreville, VA

10d

About The Position

The Crew Member prepares pizzas and other menu items while maintaining safe food preparation, assembly, and presentation procedures. The role also supports order-taking and customer service, order packing and handoff, transactions, and keeping work areas clean and stocked. Crew Members work with managers and teammates to maintain product quality, communicate effectively, and provide a positive customer experience.

Requirements

Must be at least 16 years old.
Ability to pass applicable company background checks.
Excellent written and verbal communication skills for interacting with management and customers and taking and processing orders.
Ability to multitask in a dynamic, fast-paced environment and adjust to changing priorities.
Ability to enter orders using a computer keyboard or touch screen and take orders over the counter or by phone.
Ability to work independently and as part of a team.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.

Responsibilities

Prepare pizzas and other menu items, measuring ingredients as needed.
Follow procedures for safe food preparation, assembly, and presentation.
Help bag and tag orders and run food to customers’ cars or delivery drivers.
Greet customers in person or by phone and take orders professionally and promptly.
Provide customer service, share information about menu items and specials, and up-sell additional products when appropriate.
Use point-of-sale computer systems to take orders.
Communicate clearly and positively with management and team members.
Handle cash and credit transactions accurately and promptly.
Build customer loyalty through friendly interactions and appreciation.
Resolve complaints promptly and professionally.
Clean, stock, and restock work stations and display cases.
Transfer supplies and tools between storage and work areas.
Pack, weigh, and label products as required.
Inform a supervisor about food shortages.
Follow quality standards, principles, guidelines, and policies, and perform other assigned duties.
Promote company policies and advocate for Team Washington.
Maintain appropriate attendance and workplace conduct.
Give and receive positive feedback and constructive criticism.
Maintain good communication with coworkers and serve as a resource for them.
Cross-train and learn how the role interacts with other departments.
Work with management to solve problems and offer suggestions as needed.
Maintain a clean, organized work area and appropriate confidentiality.