Crew Member (Pizza Maker & Expeditors) -4387

Domino's Franchise • Alexandria, VA

1d

About The Position

The Crew Member prepares pizzas and other menu items while maintaining safe food preparation, assembly, and presentation practices. The role also supports order processing and customer service in person and by phone, helps bag and tag orders, and runs food to customers’ cars or delivery drivers. Crew Members use point-of-sale systems, handle payments, maintain stocked and clean work areas, and communicate with coworkers and management. The position requires working effectively both independently and as part of a team in a fast-paced environment.

Requirements

• Be at least 16 years of age.
• Pass applicable company background checks.
• Have written and verbal communication skills suitable for interacting with management and customers and taking and processing orders.
• Be able to multitask in a dynamic, fast-paced environment.
• Be able to adjust to changing priorities.
• Be able to enter orders using a computer keyboard or touchscreen.
• Be able to take orders over the counter or by phone.
• Be able to work independently and as part of a team.
• Be able to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Be able to make correct monetary change.

Responsibilities

• Prepare pizzas and other menu items, measuring ingredients as required.
• Follow procedures for safe food preparation, assembly, and presentation.
• Help bag and tag orders.
• Run food to customers’ cars or delivery drivers.
• Greet customers in person or by phone and take orders professionally and promptly.
• Provide customer service, explain menu items and specials, and look for opportunities to upsell additional products.
• Learn and use point-of-sale computer systems for order taking.
• Communicate clearly and positively with management and team members.
• Handle cash and credit transactions quickly and accurately, including making correct change.
• Build customer loyalty through friendly interactions and appreciation.
• Resolve customer complaints promptly and professionally.
• Clean, stock, and restock workstations and display cases.
• Transfer supplies and tools between storage and work areas.
• Pack, weigh, and label products as required.
• Inform a supervisor about food shortages.
• Follow quality standards, principles, guidelines, and policies.
• Promote company policies and advocate for Team Washington.
• Maintain appropriate attendance, communicate with coworkers, and provide or receive feedback and constructive criticism.
• Serve as a resource for coworkers and cross-train to understand how the role interacts with other departments.
• Work with management to solve problems and offer suggestions as needed.
• Maintain a clean, organized work area and appropriate confidentiality.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed