Crew Member (Pizza Maker & Expeditors) -4686

Domino's Franchise•Bethesda, MD

20h

About The Position

The Crew Member prepares pizzas and other menu items while maintaining safe food preparation, assembly, and presentation procedures. The role also supports order handling and customer service by greeting customers in person or by phone, taking and processing orders, answering questions about menu items and specials, and suggesting additional products. Crew Members handle payments, package orders, run food to customer vehicles or delivery drivers, and help maintain clean, stocked, and organized work areas. They communicate with management and coworkers, help address customer complaints, and perform other assigned duties. The position is part of Team Washington, Inc., a Domino’s Pizza franchise serving the Washington, DC metropolitan area.

Requirements

Must be at least 16 years old.
Must be able to pass applicable company background checks.
Excellent written and verbal communication skills for interacting with management and customers and taking and processing orders.
Ability to multitask in a dynamic, fast-paced environment and adjust to changing priorities.
Ability to enter orders using a computer keyboard or touch screen and take orders in person or by phone.
Ability to work independently and as part of a team.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
Must be able to perform the essential functions satisfactorily; reasonable accommodations may be made for individuals with disabilities.

Responsibilities

Prepare pizzas and other menu items, measuring ingredients as needed.
Follow procedures for safe food preparation, assembly, and presentation.
Help bag and tag orders and run food to customer vehicles or delivery drivers.
Greet customers in person or by phone and take orders professionally and promptly.
Provide customer service and information about menu items and specials, and identify opportunities to upsell products.
Use point-of-sale computer systems to take and process orders.
Communicate clearly and positively with management and team members.
Handle cash and credit transactions accurately and efficiently, including making correct change.
Build customer loyalty through friendly interactions and appreciation.
Resolve customer complaints promptly and professionally.
Clean, stock, and restock workstations and display cases; maintain a clean and organized work area.
Transfer supplies and tools between storage and work areas.
Pack, weigh, and label products as required.
Inform a supervisor of food shortages.
Follow quality standards, principles, guidelines, and policies.
Promote company policies and represent Team Washington.
Maintain appropriate attendance and conduct, give and receive feedback, and communicate with coworkers.
Serve as a resource for coworkers and cross-train to understand how the role interacts with other departments.
Work with management to solve problems and provide suggestions.
Maintain confidentiality and perform other duties as assigned.