Crew Member (Pizza Maker & Expeditors) -8295

Domino's Franchise•Fort Belvior, VA

About The Position

The Crew Member prepares pizzas and other menu items while delivering excellent service and maintaining product and image standards. The role includes food preparation, order taking and processing, order packing and handoff, customer service, payment handling, and keeping work areas clean and stocked. Crew Members communicate with managers and teammates, contribute to a positive and organized workplace, and perform other duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Must be at least 16 years of age.
Ability to pass applicable company background checks.
Excellent written and verbal communication skills for interacting with management and customers and taking and processing orders.
Ability to multitask and function in a dynamic, fast-paced environment.
Ability to adjust to changing priorities.
Ability to enter orders using a computer keyboard or touch screen and take orders over the counter or by phone.
Ability to work independently and as part of a team.
Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed, and make correct monetary change.

Responsibilities

Prepare a variety of pizzas and other menu items, measuring ingredients and following safe food preparation, assembly, and presentation procedures.
Help bag and tag orders and run food to customers’ cars or delivery drivers.
Greet customers in person or by phone, take and process orders promptly and professionally, and provide information about the menu and specials.
Provide excellent customer service, encourage repeat business, upsell additional products when appropriate, and resolve complaints promptly and professionally.
Use point-of-sale computer systems for order taking and handle cash and credit transactions accurately.
Communicate clearly and positively with management and team members; provide and receive feedback and serve as a resource for coworkers.
Clean, stock, and restock workstations and display cases; maintain a clean and organized work area.
Transfer supplies and tools between storage and work areas; pack, weigh, and label products as required.
Inform a supervisor of food shortages and follow quality standards, principles, guidelines, and policies.
Promote company policies, maintain appropriate attendance and confidentiality, cross-train, and work with management to solve problems and suggest improvements.
Perform other duties as assigned.