Crew Member (Pizza Maker & Expeditors) -4318

Domino's Franchise•Vienna, VA

22h

About The Position

The Crew Member prepares pizzas and other menu items, follows food-safety procedures, and helps ensure excellent service, product quality, and image standards. The role includes taking and processing customer orders, assisting with order packing and handoff, handling payments, keeping work areas stocked and clean, and working cooperatively with team members and management. Crew Members are expected to provide friendly, professional service, support repeat business, and contribute to a well-organized, positive workplace.

Requirements

Must be at least 16 years of age.
Ability to pass applicable company background checks.
Excellent written and verbal communication skills for interacting with management and customers and taking and processing orders.
Ability to multitask in a dynamic, fast-paced environment and adjust to changing priorities.
Ability to enter orders using a computer keyboard or touchscreen and take orders over the counter or by phone.
Ability to work independently and as part of a team.
Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed, and to make correct monetary change.
Must be able to perform each essential function satisfactorily; reasonable accommodations may be made for individuals with disabilities.

Responsibilities

Prepare pizzas and other menu items, including measuring ingredients and following safe food preparation, assembly, and presentation procedures.
Help bag and tag orders and run food out to customers’ cars or delivery drivers.
Greet customers in person or by phone and take orders professionally and promptly.
Provide customer service, explain menu items and specials, and identify opportunities to upsell additional products.
Learn and use point-of-sale computer systems to take orders.
Communicate positively and clearly with management, coworkers, and customers.
Handle cash and credit transactions accurately and promptly, including making correct change.
Build customer loyalty through friendly interactions and appreciation; resolve complaints promptly and professionally.
Clean, stock, and restock workstations and display cases; maintain a clean and organized work area.
Transfer supplies and tools between storage and work areas; pack, weigh, and label products as required.
Notify a supervisor of food shortages and follow quality standards, principles, guidelines, and policies.
Promote company policies and represent Team Washington.
Maintain proper attendance and provide or receive positive feedback and constructive criticism.
Serve as a resource for coworkers, cross-train, and learn how the role interacts with other departments.
Work with managers and management to solve problems and offer suggestions as needed.
Maintain appropriate confidentiality.
Perform other duties as assigned.