Crew Member (Pizza Maker & Expeditors) -4631

Domino's Franchise•Gaithersburg, MD

19h

About The Position

The Crew Member prepares pizzas and other menu items while maintaining food safety, quality, service, and presentation standards. The role also supports order taking and customer service, helps package and deliver orders to customers or drivers, handles payments, and keeps work areas clean and stocked. Crew Members work with managers and teammates, communicate positively, and contribute to a well-organized, customer-focused store.

Requirements

Be at least 16 years old.
Pass applicable company background checks.
Have written and verbal communication skills sufficient to interact with management and customers and to take and process orders.
Be able to multitask in a dynamic, fast-paced environment and adjust to changing priorities.
Be able to enter orders using a computer keyboard or touch screen and take orders in person or by phone.
Be able to work independently and as part of a team.
Be able to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed, and make correct monetary change.
Perform the essential job functions satisfactorily, with reasonable accommodations available for individuals with disabilities.

Responsibilities

Prepare pizzas and other menu items, measuring ingredients and following safe food preparation, assembly, and presentation procedures.
Help bag and tag orders and run food to customers’ cars or delivery drivers.
Greet customers in person or by phone, take orders professionally and promptly, and provide information about the menu and specials.
Provide excellent customer service, encourage repeat business, and upsell additional products when appropriate.
Use point-of-sale computer systems to enter and process orders.
Communicate clearly and positively with management and team members.
Handle currency and credit transactions quickly and accurately, including making correct change.
Build customer loyalty through friendly interactions and appreciation, and resolve complaints promptly and professionally.
Clean, stock, and restock workstations and display cases.
Transfer supplies and tools between storage and work areas; pack, weigh, and label products as required.
Inform a supervisor about food shortages and follow quality standards, principles, guidelines, and policies.
Promote company policies and represent Team Washington.
Maintain appropriate attendance and actions, communicate with coworkers, and provide and receive positive feedback or constructive criticism.
Serve as a resource for coworkers, cross-train, and learn how the role interacts with other departments.
Work with managers to solve problems and offer suggestions as needed.
Maintain a clean, organized work area and appropriate confidentiality.
Perform other duties as assigned.