Crew Member (Pizza Maker & Expeditors) -4336

Domino's Franchise•Washington, DC

About The Position

The Crew Member prepares pizzas and other menu items while delivering excellent service and maintaining product and image standards. The role includes measuring ingredients, following safe food preparation procedures, assembling and presenting food, and helping bag and tag orders. Crew Members may run food to customers’ cars or delivery drivers, greet customers in person or by phone, take and process orders, share menu and special information, and suggest additional products. They also handle cash and credit transactions, resolve customer complaints professionally, and build customer loyalty through friendly interactions. Additional duties include cleaning and restocking workstations and display cases, moving supplies and tools between storage and work areas, packing, weighing, and labeling products as required, and informing a supervisor about food shortages. Crew Members follow quality standards and company policies, communicate and work constructively with coworkers and management, cross-train, contribute to problem-solving, and maintain an organized work area.

Requirements

Must be at least 16 years old.
Ability to pass applicable company background checks.
Excellent written and verbal communication skills for interacting with management and customers and taking and processing orders.
Ability to multitask in a dynamic, fast-paced environment and adjust to changing priorities.
Ability to enter orders using a computer keyboard or touch screen and take orders over the counter or by phone.
Ability to work independently and as part of a team.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.

Responsibilities

Prepare pizzas and other menu items, measure ingredients, and follow safe food preparation, assembly, and presentation procedures.
Help bag and tag orders and run food to customers’ cars or delivery drivers.
Greet customers in person or by phone, take and process orders promptly and professionally, and provide information about the menu and specials.
Suggest additional products to customers and provide excellent service that encourages repeat business.
Use point-of-sale computer systems for order taking and handle cash and credit transactions accurately.
Communicate clearly and positively with management and team members, and help resolve customer complaints promptly and professionally.
Clean, stock, and restock workstations and display cases; transfer supplies and tools between storage and work areas.
Pack, weigh, and label products as required, and notify a supervisor about food shortages.
Follow company quality standards, principles, guidelines, and policies.
Promote company policies, maintain attendance, give and receive feedback, support coworkers, cross-train, and work with management to solve problems.
Maintain a clean, organized work area and appropriate confidentiality.
Perform other duties as assigned.