Crew Member (Pizza Maker & Expeditors) -4649

Domino's Franchise•College Park, MD

10d

About The Position

The Crew Member prepares pizzas and other menu items while delivering excellent service and maintaining product and image standards to support customer satisfaction. The role includes taking and processing orders, assisting with order packing and handoff, maintaining work areas and supplies, and working collaboratively with store management and team members. Crew Members are expected to follow food preparation and quality procedures, communicate professionally, and contribute to a positive customer experience.

Requirements

Be at least 16 years old.
Pass applicable company background checks.
Have written and verbal communication skills sufficient for interacting with management and customers and taking and processing orders.
Be able to multitask and function in a dynamic, fast-paced environment.
Be able to adjust to changing priorities.
Be able to enter orders using a computer keyboard or touch screen and take orders over the counter or by phone.
Be able to work independently and as part of a team.
Be able to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed, and make correct monetary change.

Responsibilities

Prepare pizzas and other menu items, measure ingredients, and follow safe food preparation, assembly, and presentation procedures.
Help bag and tag orders and run food to customers’ cars or delivery drivers.
Greet customers in person or by phone and take orders professionally and promptly.
Provide excellent customer service, share information about the menu and specials, and suggest additional products when appropriate.
Use point-of-sale computer systems to take and process orders.
Communicate clearly and positively with management and team members.
Handle cash and credit transactions quickly and accurately, including making correct change.
Build customer loyalty through friendly interactions and appreciation, and resolve complaints promptly and professionally.
Clean, stock, and restock workstations and display cases.
Transfer supplies and tools between storage and work areas; pack, weigh, and label products as required.
Inform a supervisor about food shortages.
Follow applicable quality standards, principles, guidelines, and policies, and perform other assigned duties.
Promote company policies and represent Team Washington.
Maintain appropriate attendance and actions, communicate with coworkers, and provide and receive feedback or constructive criticism.
Serve as a resource for coworkers and cross-train to understand how the role interacts with other departments.
Work with management to solve problems and provide suggestions as needed.
Maintain a clean, organized work area and appropriate confidentiality.