Crew Member (Pizza Maker & Expeditors) -4315

Domino's Franchise•Falls Church, VA

About The Position

The Crew Member prepares pizzas and other menu items, follows food-safety and presentation procedures, and helps ensure excellent service and product standards. The role also involves greeting customers, taking and processing orders, handling transactions, supporting order preparation and handoff, and maintaining clean, stocked work areas. Crew Members communicate with management and coworkers, contribute to customer satisfaction, and perform other duties as assigned.

Requirements

Must be at least 16 years old.
Must be able to pass applicable company background checks.
Excellent written and verbal communication skills for interacting with management and customers and taking and processing orders.
Ability to multitask in a dynamic, fast-paced environment and adjust to changing priorities.
Ability to enter orders using a computer keyboard or touchscreen and take orders over the counter or by phone.
Ability to work independently and as part of a team.
Ability to add, subtract, multiply, and divide accurately and quickly; may use a calculator.
Must be able to make correct monetary change.

Responsibilities

Prepare pizzas and other menu items and measure ingredients as needed.
Follow procedures for safe food preparation, assembly, and presentation.
Help bag and tag orders and run food to customers’ cars or delivery drivers.
Greet customers in person or by phone and take orders professionally and promptly.
Provide customer service, explain menu items and specials, and identify opportunities to upsell additional products.
Learn and use point-of-sale computer systems for order taking.
Communicate clearly and positively with management and team members.
Handle cash and credit transactions quickly and accurately, including making correct change.
Build customer loyalty through friendly interactions and appreciation; resolve complaints promptly and professionally.
Clean, stock, and restock workstations and display cases.
Transfer supplies and tools between storage and work areas; pack, weigh, and label products as required.
Inform a supervisor about food shortages.
Follow quality standards, principles, guidelines, and policies.
Promote company policies and represent Team Washington.
Maintain appropriate attendance and actions, and give and receive positive feedback or constructive criticism.
Maintain communication with coworkers, serve as a resource for them, and cross-train to learn how the role interacts with other departments.
Work with management to solve problems and provide suggestions as needed.
Maintain a clean and organized work area and handle information confidentially.
Perform other duties as assigned.