Crew Member - Colorado Springs Region

Quality Brand Group•Colorado Springs, CO

About The Position

Crew Members at Quality Brand Group LLC, a Dunkin’ franchisee, deliver friendly guest experiences by preparing products to operational and quality standards and serving them enthusiastically in a clean, fast-paced environment. They work with a team to meet guest needs and encourage guests to return. The role may offer part-time employment or a development pathway to restaurant management, depending on the individual’s goals and commitment. The company describes its stores as fun, passionate workplaces and emphasizes respectful treatment of team members and guests.

Requirements

  • Basic computer skills, as some training is conducted online.
  • Basic math skills to count money and make change.
  • Ability to learn to operate standard restaurant equipment, subject to applicable minimum age requirements.
  • Ability to lift 30 to 50 pounds.
  • Ability to perform motions involving pushing, pulling, stretching, and continuous bilateral use of fingers and wrists.

Responsibilities

  • Arrive on time and ready to work at the start of each scheduled shift.
  • Treat team members and guests with respect and dignity.
  • Follow the store’s communication guidelines.
  • Respond positively to coaching and feedback and demonstrate a willingness to learn.
  • Be accountable for assigned shift responsibilities.
  • Learn and become capable of performing multiple tasks.
  • Prioritize guests and help ensure they are satisfied with their experience.
  • Respond to guest needs and resolve problems promptly.
  • Follow brand and company standards and systems to prepare and serve quality food and beverages.
  • Follow safety, food safety, and sanitation guidelines, including applicable laws.
  • Keep the work environment clean and neat, including stocking, removing trash and cardboard, and cleaning guest areas and restrooms as directed.
  • Follow uniform standards, including wearing a hat, name tag, clean pressed apron, white collared shirt, dark blue jeans without rips or holes, and nonslip shoes.

Benefits

  • Paid sick leave in compliance with Colorado’s Healthy Families and Workplaces Act.
  • Medical, dental, vision, prescription, and healthcare and dependent care flexible spending accounts may be available to employees who work the required minimum hours during a 12-month measurement period under the ACA.
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