Crew Member - Colorado Springs Region

Quality Brand Group•Peyton, CO
•Onsite

About The Position

Quality Brand Group LLC, a Dunkin’ franchisee, is hiring Crew Members for its Colorado Springs region. Crew Members deliver friendly guest experiences, prepare products to operational and quality standards, and serve them enthusiastically in a clean, fast-paced environment. They work as part of a team to meet guest needs and encourage guests to return. The role may suit someone seeking part-time work while attending school or pursuing another career, or it may provide a development pathway toward restaurant management, depending on the employee’s goals and commitment. Crew Members receive training and are expected to learn and perform multiple tasks. Some training is conducted online. This is an hourly position paying $15.16 to $17.50 per hour. Paid sick leave is provided in compliance with Colorado’s Healthy Families and Workplaces Act. Employees may also be eligible for medical, dental, vision, prescription, and healthcare and dependent-care flexible spending account benefits if they meet the required minimum hours in a 12-month measurement period under the ACA.

Requirements

  • Basic computer skills; some training is conducted online.
  • Basic math skills sufficient to count money and make change.
  • Physical and mental capability to learn to operate standard restaurant equipment; minimum age requirements may apply.
  • Ability to lift 30 to 50 pounds.
  • Ability to perform movements involving pushing, pulling, stretching, and continuous bilateral use of fingers and wrists.

Responsibilities

  • Arrive on time and ready to work at the start of the scheduled shift.
  • Treat team members and guests with respect and dignity.
  • Follow the store’s communication guidelines.
  • Respond positively to coaching and feedback and demonstrate a willingness to learn.
  • Take accountability for assigned shift responsibilities.
  • Learn and become capable of performing multiple tasks.
  • Prioritize guests and work to ensure each guest is highly satisfied with their restaurant experience.
  • Respond to specific guest needs and resolve problems with urgency.
  • Follow Brand and Quality Brand Group LLC standards and systems to deliver quality food and beverages as communicated during training.
  • Follow safety, food safety, sanitation, and applicable legal requirements.
  • Maintain a clean and neat work environment, including stocking, removing trash and cardboard, and thoroughly cleaning guest areas and restrooms as directed.
  • Follow uniform standards, including wearing a hat, name tag, clean pressed apron, white collared shirt, dark blue jeans without rips or holes, and nonslip shoes.

Benefits

  • Paid sick leave in compliance with Colorado’s Healthy Families and Workplaces Act.
  • Potential eligibility for medical, dental, vision, prescription, and healthcare and dependent-care Flexible Spending Accounts, subject to required minimum hours in a 12-month measurement period per ACA.
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