Baker - Colorado Springs Region

Quality Brand Group•Colorado Springs, CO

About The Position

The Baker/Crew Member is cross-trained in basic baking skills and general crew responsibilities to deliver exceptional guest experiences. The role prepares donuts and other bakery products according to operational and quality standards and serves them with enthusiasm in a clean, fast-paced environment. Bakers work as part of a team to meet guests’ needs and encourage them to return. The position may be part-time for someone pursuing school or another career, or may provide a development pathway toward restaurant management, depending on the employee’s commitment and goals. The role requires arriving on time and ready to work, treating team members and guests with respect, following store communication guidelines, responding positively to coaching, and learning to perform multiple tasks. Employees receive specialized training in restaurant baking functions. They prioritize guest satisfaction, respond to guest needs and problems promptly, follow brand and company operational and quality standards, and comply with safety, food safety, sanitation, and applicable legal requirements. They maintain a neat work environment, including stocking, removing trash and cardboard, and cleaning guest areas and restrooms as directed. Uniform requirements include a hat, name tag, clean pressed apron, white collared shirt, dark blue jeans without rips or holes, and nonslip shoes. This is an hourly position paying $15.16 to $17.00 per hour. Paid sick leave is provided in compliance with Colorado’s Healthy Families and Workplaces Act. The role may also be eligible for medical, dental, vision, prescription, and health care and dependent care flexible spending accounts if the employee meets the required minimum hours during a 12-month measurement period under the ACA.

Requirements

  • Basic computer skills; some training is conducted online.
  • Basic math skills to count money and make change.
  • Physical and mental capability to learn to operate standard restaurant equipment; minimum age requirements may apply.
  • Ability to lift 30 to 50 pounds.
  • Ability to push, pull, stretch, and continuously use fingers and wrists bilaterally.

Responsibilities

  • Arrive on time and ready to work at the start of the scheduled shift.
  • Treat team members and guests with respect and dignity and follow the store’s communication guidelines.
  • Respond positively to coaching and feedback, learn multiple tasks, and be accountable for assigned shift responsibilities.
  • Complete specialized training and prepare donuts and other bakery products.
  • Prioritize guest satisfaction, respond to guest needs, and resolve problems promptly.
  • Follow brand and company standards and systems to deliver quality food and beverages.
  • Follow safety, food safety, and sanitation guidelines and applicable laws.
  • Maintain a clean and neat work environment, including stocking, removing trash and cardboard, and cleaning guest areas and restrooms as directed.
  • Meet the required uniform standards.

Benefits

  • Paid sick leave in compliance with Colorado’s Healthy Families and Workplaces Act.
  • Potential eligibility for medical, dental, vision, prescription, and health care and dependent care flexible spending accounts, subject to minimum-hours requirements during a 12-month measurement period under the ACA.
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