Crew Leader (Manheim)

Cox Communications • Clarksville, IN

12d • Onsite

About The Position

The Crew Leader supports lot operations at a Manheim location by orienting and instructing drivers, coordinating crew assignments, and managing employee and vehicle transportation. The role works with supervisors and managers to maintain vehicle-flow records, monitor staffing and performance, support customer service, and ensure employees follow company policies and safety procedures. The position is based at a specified Cox location, with no remote-work option, and includes a Monday–Friday schedule from 8:00 a.m. to 4:30 p.m. EST. Overtime may be required as business needs dictate.

The job requires a high school diploma or GED and three years of related experience, or an alternative combination of related education, certification, and experience described in the posting. A valid driver’s license is required. The work involves prolonged periods of sitting, routine standing and walking, lifting 1–15 pounds, and constant exposure to outdoor weather conditions.

Requirements

• High school diploma or GED and three years of experience in a related field; alternatively, a related degree or certification beyond high school or GED, or five years of related experience.
• Valid driver’s license.
• Ability to sit for prolonged periods.
• Ability to regularly stand, walk, reach, talk, and hear.
• Ability to lift 1–15 pounds.
• Vision abilities including close, distance, and color vision, depth perception, and the ability to adjust focus.

Nice To Haves

• Ability to drive vehicles with standard and automatic transmissions.
• Basic mechanical knowledge, such as changing flat tires, checking fluids, and jump-starting vehicles.
• Knowledge of lot operations and lot layout.
• Knowledge of local roadways, hotels, airports, and restaurants.
• Ability to effectively use mobile devices, including scanners, to manage workflow.

Responsibilities

• Orient and instruct new drivers regarding their job duties and assist the supervisor in assigning and directing employees’ work.
• Communicate with the supervisor or manager to maintain proper vehicle flow and keep a log of stock numbers and vehicle lot locations.
• Communicate schedules and assignments to crew members.
• Manage vans and transport drivers and employees to assigned locations according to schedule.
• Shuttle employees to and from auxiliary parking lots on sale days and provide transportation for employees parking inventoried vehicles at remote sites.
• Pick up and drop off employees and Auction personnel at the Auction, parking lots, dealerships, customer locations, businesses, and other locations.
• Perform daily maintenance and routine checks on the van; clean and service it with fuel, lubricants, and accessories.
• Follow safety and health procedures, model safe behavior, and cooperate with the Market Safety Manager in support of Safety Excellence activities.
• Work with the manager to review work volumes, plan and monitor staffing, and support efficiency, quality, and customer service.
• Review departmental performance against key performance indicators and metrics, and develop and execute improvement strategies.
• Lead by example, champion Cox/Manheim values, and ensure employees are treated with respect.
• Enforce company policies and procedures related to employee and customer conduct.
• Perform other duties as assigned by management.
• Work overtime when business needs dictate.

Benefits

• At least 16 hours of paid time off per month.
• Seven paid holidays per calendar year.
• Bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
• Potential health care insurance, including medical, dental, and vision coverage.
• Potential 401(k) retirement planning.
• Potential sick leave, parental leave, flexible vacation or wellness days, and PTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED