Crew Chief

MSG Entertainment Holdings, LLC•Farmingdale, NY
•$180,000 - $200,000•Onsite

About The Position

Madison Square Garden Entertainment Corp. is seeking a Crew Chief to oversee, coordinate, and execute scheduled and unscheduled maintenance on assigned MSG-operated or controlled fixed-wing executive aircraft. The Crew Chief is the primary steward of assigned aircraft and is responsible for readiness, reliability, airworthiness, and regulatory compliance while supporting MSG Aviation’s operational objectives. The role calls for strong technical judgment, attention to detail, and an ownership mindset in a dynamic aviation environment. The Crew Chief performs and coordinates maintenance, troubleshoots integrated aircraft systems, manages inspections and discrepancies, and works with OEMs, vendors, repair stations, and internal stakeholders to minimize downtime. The role also supports aircraft launch and recovery, maintains accurate records, and helps ensure required parts, tools, and services are available. It includes opportunities to develop technical expertise, operational knowledge, corporate aviation asset-management skills, and leadership capabilities.

Requirements

  • 4–6 years of related experience.
  • FAA Airframe & Powerplant Certificate.
  • Five years of executive or corporate fixed-wing aircraft maintenance experience.
  • Experience supporting aircraft launch and recovery operations.
  • Demonstrated proficiency troubleshooting complex aircraft systems, including avionics, connectivity, satcom, telephony, next-generation cabin technologies, and integrated aircraft systems.
  • Strong organizational and communication skills, with the ability to balance hands-on maintenance and coordination of vendors, maintenance providers, and operational stakeholders in dynamic environments.
  • Proficiency with maintenance tracking systems, Microsoft Office applications, and related technical tools.
  • A proactive, solutions-oriented attitude and a high level of integrity, professionalism, discretion, and commitment to safety.
  • Accountability, adaptability, willingness to learn, teamwork, and a positive mindset in a dynamic, fast-paced aviation environment.
  • Valid driver's license and ability to obtain an airport access badge and pass the airport-driving test.
  • Ability to travel domestically and internationally as required.
  • Ability to lift up to 50 pounds and perform maintenance activities in hangars, on ramps, and in operational environments.
  • Flexibility to support operational needs, including evenings, weekends, and short-notice maintenance.
  • Relocation to Long Island, Queens, or Brooklyn is required.

Nice To Haves

  • Experience supporting Gulfstream G550, G650, or equivalent large-cabin business aircraft.
  • OEM maintenance training on at least one company-operated aircraft.

Responsibilities

  • Oversee assigned MSG aircraft to maintain operational readiness, reliability, airworthiness, and regulatory compliance.
  • Proactively manage maintenance requirements, inspection schedules, technical discrepancies, and vendor activities.
  • Perform and coordinate scheduled and unscheduled maintenance safely, efficiently, and cost-effectively.
  • Troubleshoot and resolve aircraft discrepancies involving avionics, electrical systems, flight controls, hydraulics, powerplants, cabin systems, satcom, connectivity, telephony, and other integrated aircraft systems.
  • Coordinate maintenance solutions with OEMs, vendors, repair stations, and internal stakeholders to minimize aircraft downtime.
  • Support aircraft departures, arrivals, and launch and recovery activities.
  • Maintain accurate aircraft logbooks, maintenance tracking systems, maintenance records, and related documentation.
  • Acquire required parts, tooling, and maintenance services in a timely manner, including for requirements at or away from base.
  • Support Crew Chiefs and other maintenance team members on other MSG aircraft as assigned.
  • Foster productive working relationships with vendors, service providers, and internal partners.
  • Promote safety by following company procedures and regulatory requirements and participating in continuous improvement initiatives.
  • Participate in departmental projects and special assignments as directed.
  • Maintain technical currency and pursue professional development.
  • Provide exceptional experiences for guests, partners, and team members, including adhering to appearance and presentation guidelines while on-site.
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