Credit Manager

Knife River•Bryan, TX

About The Position

The Credit Manager leads and manages the Credit Department and oversees credit, accounts receivable, and collection activities for assigned locations. The role provides day-to-day direction, coaching, and performance management to department employees, and ensures consistent operations in accordance with company policies and applicable laws. The Credit Manager establishes and administers credit practices, evaluates customer creditworthiness, monitors accounts receivable exposure, and supports timely collection of outstanding balances. The position works closely with Sales, Operations, Billing, Accounting, Treasury, and Legal to manage customer credit risk while supporting business decisions and customer relationships. The role also oversees lien and bond claims, bankruptcies, legal collections, collection-agency activity, customer account issues, unapplied payments, refunds, credit limits, and related reporting.

Requirements

Associate degree in accounting, finance, business administration, or a related field, or an equivalent combination of education and relevant experience.
At least four years of progressively responsible experience in commercial credit, accounts receivable, collections, or a related financial function.
Prior experience leading employees, coordinating team workloads, or managing a credit or accounts receivable function.
Working knowledge of commercial credit analysis, accounts receivable, collections, cash application, and customer account reconciliation.
Working knowledge of Texas construction lien and bond requirements.
Strong organizational, analytical, decision-making, and problem-solving skills.
Ability to manage competing priorities and meet statutory, operational, and financial deadlines.
Strong written and verbal communication skills, including the ability to communicate difficult credit and collection decisions professionally.
Ability to maintain confidentiality and exercise sound judgment when handling customer financial information and employee matters.
Proficiency with Microsoft Excel, Word, Outlook, and accounts receivable or enterprise resource planning systems.
Subject to pre-employment drug testing and background checks.

Responsibilities

Lead and manage the Credit Department, including employee supervision, workload allocation, training, development, performance management, and department coverage.
Manage the accounts receivable portfolio and credit function, including establishing credit limits, evaluating customer creditworthiness, monitoring exposure, and identifying changes in customer or market risk.
Direct collection activities for past-due and high-risk accounts, working with internal teams and customers to resolve disputes and secure payment.
Oversee Texas lien and bond compliance, including notices of intent, lien and bond filings, releases, property-owner verification, and related documentation.
Manage escalated credit and collection matters, including bankruptcies, collection agencies, legal accounts, returned checks, bad debt, payment arrangements, and other collection remedies.
Oversee customer account administration, including unapplied payments, refunds, wires, deposits, sales tax certificates, account adjustments, and related documentation.
Establish and maintain department procedures, internal controls, records, and reporting for consistent, accurate, and timely credit and collection work.
Partner with Sales, Operations, Accounting, Treasury, and Legal to resolve customer issues, manage credit risk, and support business objectives.
Prepare and review accounts receivable, aging, credit exposure, collection, bankruptcy, and bad-debt reporting for management.
Monitor departmental effectiveness, identify process improvements, participate in NACM and other professional activities, and perform other duties as assigned.