Credit Balance Accounts Receivable Analyst Intern

Encompass Health • Land O' Lakes, FL

6d • Onsite

About The Position

The Credit Balance Accounts Receivable Analyst Intern will gain hands-on experience in healthcare revenue cycle operations by supporting the review and resolution of credit balance accounts. Under the guidance of experienced team members, the intern will research account discrepancies, review refund requests, evaluate denied adjustments, and identify potential payer trends. The role offers opportunities to develop analytical, problem-solving, and process improvement skills while learning industry regulations, reimbursement practices, and operational workflows. The intern will contribute to departmental goals, recommend process enhancements, and build foundational knowledge in healthcare finance and revenue cycle management.

This is an onsite internship at 16680 Balance Cove, Land O’ Lakes, Florida, from January 11, 2027, through April 30, 2027. The position requires a minimum of 24 hours and allows up to 40 hours of work per week. Employees must reside within 100 miles of the location. Applicants must be authorized to work for any U.S. employer; visa sponsorship is not available.

Requirements

• Currently a junior or senior pursuing a bachelor's degree in Accounting, Finance, Economics, or Business.
• Experience using Microsoft Office Suite, including Outlook, Excel, and Word.
• Strong written and verbal communication skills.
• Detail-oriented with strong time management and organizational abilities.
• Ability to work independently and collaboratively within cross-functional teams.
• Must be able to work onsite from January 11, 2027, through April 30, 2027.
• Must work a minimum of 24 hours and up to 40 hours per week onsite.
• Must reside within a 100-mile radius of 16680 Balance Cove, Land O’ Lakes, FL 34638.
• Must be authorized to work for any employer in the United States; visa sponsorship or sponsorship transfer is not available.

Responsibilities

• Research and resolve credit balance accounts by reviewing account activity, payer information, and supporting documentation.
• Support review and processing of refund requests and validate required approvals and documentation.
• Analyze denied adjustments and account discrepancies to identify trends, root causes, and potential resolution opportunities.
• Collaborate with team members to identify payer-related issues and escalate findings to leadership for further review and action.
• Participate in process improvement initiatives by providing feedback, documenting observations, and recommending workflow enhancements to improve operational efficiency.

What This Job Offers

• Career Level: Intern