Accounts Receivable Credit Representative

Charlie's Produce•Seattle, WA

1d•$26 - $30

About The Position

The Accounts Receivable Credit Representative manages credit and collections for assigned customers. The role works in a fast-paced environment and requires effective prioritization, independent work, and accurate, timely account reconciliation and deduction analysis. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m.

Requirements

A college degree in a related field and/or equivalent work experience in a similar role.
Excellent communication skills, including written and verbal communication.
Ability to exercise sound judgment and independent thinking.
Intermediate knowledge of Microsoft Word and Excel.
Intermediate data-entry skills.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Review the aging of assigned accounts weekly.
Make collection calls on past-due invoices, assess customer risk, and recommend actions to the supervisor for high-risk customers.
Validate deductions and reconcile customer accounts involving disputes, returns, and discrepancies.
Work with the sales team to address customer issues.
Develop and maintain customer relationships and provide excellent customer service.
Research and obtain proper documentation to adjust accounts receivable balances in a timely manner.
Respond to customer inquiries promptly and professionally.
Inform management of delinquent accounts receivable, aged deductions, and other significant customer issues.
Work with the cash application team to ensure proper payment processing and provide backup.
Initiate the refund process.
Complete other responsibilities and special projects as assigned by the supervisor.

Benefits

Medical, dental, and vision coverage beginning the first of the month following hire.
Employee Stock Ownership Plan (ESOP).
401(k) retirement savings plan.
Paid vacation.
Company holidays.
State sick leave benefits.
100% prepaid college tuition for employees and eligible dependents.
Employee Assistance Program (EAP).
Career development and advancement opportunities.
Potential performance-based raise after 90 days.
Yearly review with the possibility of an increase based on performance and tenure.