Part Time Weekend Craft Event Host

Michaels Stores

3d•$17 - $20•Onsite

About The Position

The Craft Event Host plans, coordinates, and facilitates events—including children’s birthday parties and craft classes—at a Michaels store, creating a fun, engaging, and stress-free experience for guests. The role serves clients of all ages by demonstrating and teaching craft projects, conducting activities such as face painting, arranging party add-ons, and adapting plans to meet client feedback and needs. It also involves event communications, administrative tasks, contingency planning, client satisfaction, and setting up, cleaning, and breaking down event spaces. The position also supports store operations and customer experience by helping customers find products and solutions, providing friendly checkout service, promoting rewards and credit-card programs, and assisting with online order fulfillment. Additional duties include truck unloading, stocking, merchandise recovery, store cleanliness, safety and shrink programs, and cross-training in Custom Framing sales and production. The role is part-time and includes work hours that may include nights, weekends, and early mornings.

Requirements

Retail and/or customer service experience is required.
Experience working with children and children’s events is required.
Excellent people skills.
Good written, verbal, and nonverbal communication and listening skills.
Organizational, interpersonal, and creative problem-solving skills.
Ability to handle job stress and interact effectively with guests of all ages and coworkers.
Ability to remain standing for long periods and move throughout the store.
Ability to bend, lift, carry, reach, and stretch regularly.
Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.

Nice To Haves

Energetic and enthusiastic personality.

Responsibilities

Plan and coordinate multiple events, including children’s birthday parties and craft classes or other events.
Engage guests of all ages and create an environment of fun and creativity.
Demonstrate and teach craft projects, face painting, and other activities.
Facilitate party add-ons such as goody bags and balloons according to company standards.
Communicate event details with clients and store team members.
Complete event-related administrative tasks, including emails, phone calls, and paperwork.
Adjust event plans based on client feedback and needs, and prepare backup or emergency plans.
Ensure client satisfaction for scheduled events.
Set up, break down, and clean event spaces before and after events while following cleanliness and safety standards.
Help customers locate products and provide shopping solutions.
Provide a fast and friendly checkout experience.
Promote the Rewards program and Private Label Credit Cards, and complete enrollments.
Educate customers about the Voice of Customer survey.
Assist with omnichannel processes, including Buy Online Pickup in Store and Ship From Store.
Participate in truck unloading, stocking, and planogram processes.
Complete merchandise recovery and maintenance, Store in Stock Optimization, and ad set duties as assigned.
Support shrink and safety programs and follow company procedures, policies, and standards.
Interact respectfully and positively with customers and team members, and serve as a role model.
Cross-train in Custom Framing sales and production.
Participate in daily store-cleaning activities, including sweeping, vacuuming, dusting, and restroom upkeep.
Perform other duties as assigned.