Courtesy Clerk

Hy-Vee•Galesburg, IL

About The Position

Courtesy Clerks help deliver the Hy-Vee customer experience by assisting customers from the register to their cars and keeping the store clean, stocked, and welcoming. The role includes packaging purchases, providing customer assistance, maintaining the store, and helping wherever needed. It is suited to someone who enjoys staying active, helping people, and taking pride in a clean and organized store. No education or experience is required; Hy-Vee provides training. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

Follow detailed written or verbal instructions and work through tasks involving a few concrete variables.
Perform simple addition and subtraction, copy figures, and count and record accurately.
Understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing.
Work effectively as part of a team.
No education or experience is required; training is provided.
Successfully complete a pre-employment drug screen.

Responsibilities

Provide prompt, friendly customer service, greet customers, learn their names, and help make each visit a positive experience.
Package customer purchases and help customers transport them to their mode of transportation.
Bring carts in from the parking lot and cart corrals throughout the shift.
Clean registers, restrooms, the break room, and the backroom; sweep and mop floors as needed.
Clean the can redemption area and empty recycle bins where applicable.
Stock, face, and rotate merchandise; clean shelves; understand shelf tags; and know where merchandise is located in the store and backroom.
Pull products forward on shelves to maintain a full, organized appearance.
Check product prices as needed.
Maintain front-end supplies, including paper and plastic bags, receipt paper, and other necessary items.
Help train new courtesy clerks.
Deliver products to customers and assist in all departments as requested within wage and hour guidelines.
Shovel, salt, and sand walkways as needed.
Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
Assist in other areas of the store and take on special projects as assigned.
Maintain personal hygiene and dress standards and adhere to Hy-Vee policies and store guidelines.
Report to work as scheduled and on time.