Courtesy Clerk

Hy-Vee•Mission, KS

About The Position

Courtesy Clerks support the Hy-Vee customer experience by assisting customers from the register to their cars and helping keep the store clean, stocked, and welcoming. The role includes packaging purchases, providing customer assistance, maintaining store areas and merchandise, and helping wherever needed. It is an active, team-oriented position involving work throughout the store and surrounding exterior areas. Training is provided; no education or experience is required. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

Follow detailed written or verbal instructions and work through tasks with a few concrete variables.
Perform simple addition and subtraction, copy figures, and count and record accurately.
Understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing.
Work effectively as part of a team.
Frequently stand and walk throughout a shift in sales, food service, or delivery areas.
Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
Complete a pre-employment drug screen successfully.

Responsibilities

Provide prompt, friendly customer service, greet customers, learn their names, and help make each visit pleasant.
Package customer purchases and help customers transport them to their mode of transportation.
Bring carts in from the parking lot and cart corrals throughout the shift.
Clean registers, restrooms, the break room, and the backroom; sweep and mop floors as needed.
Clean the can redemption area and empty recycling bins where applicable.
Stock, face, and rotate merchandise; clean shelves; understand shelf tags; and know where merchandise is located in the store and backroom.
Pull products forward on shelves to maintain a full, organized appearance.
Check product prices as needed.
Maintain front-end supplies, including paper and plastic bags and receipt paper.
Help train new courtesy clerks.
Deliver products to customers and assist in other departments as requested within wage and hour guidelines.
Shovel, salt, and sand walkways as needed.
Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
Assist in other areas of the store and take on special projects as assigned.
Maintain personal hygiene and dress standards and adhere to Hy-Vee policies and store guidelines.
Report to work as scheduled and on time.