Courier - Abington
About The Position
The Courier transports mail, supplies, and clinical laboratory specimens to and from HNL Lab Medicine accounts, making pickups and deliveries in a timely and efficient manner. The role operates a motor vehicle safely and in compliance with applicable rules and regulations, and maintains a positive, professional image while communicating effectively with customers, patients and families, physicians, management, and coworkers. The Courier coordinates routes and assignments with the dispatcher, verifies pickups and deliveries, and alerts leadership about scheduling or vehicle-performance issues. The position works independently with little direct supervision, maintains vehicle cleanliness and specimen integrity, and meets required turnaround times. Couriers use handheld devices, computers, tablets, apps, and software, adapt to logistics technology updates, and complete assigned driver-safety training and policy acknowledgements by their due dates. Experienced couriers may occasionally assist with new-staff training and ride-alongs as department needs require. The position is onsite at 1200 Old York Rd in Abington. The listed schedule includes Monday through Friday, 7:00 a.m.–1:15 p.m., and Sunday through Saturday, 7:00 a.m.–1:15 p.m., variable with holiday rotation.
Requirements
- High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
- Ability to read and comprehend simple instructions in English and write simple correspondence in English.
- Ability to present information effectively in one-on-one and small-group situations.
- Solid basic math skills, including addition, subtraction, multiplication, and division.
- Ability to follow detailed but uncomplicated written or oral instructions and handle problems involving a few concrete variables in standardized situations.
- Ability to read and comprehend road maps.
- Knowledge of email and handheld computers; training will be provided.
- Valid driver’s license from the state where the employee resides.
- Acceptable Motor Vehicle Record (MVR), monitored yearly.
- Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.
Responsibilities
- Transport supplies, mail, and clinical laboratory specimens between designated locations according to established policies and procedures.
- Coordinate activities and assignments with the dispatcher.
- Notify the Manager or designee of issues that may affect the daily schedule.
- Verify daily pickups and deliveries according to established policies and procedures.
- Operate the vehicle safely, always wear a seatbelt, and follow safety protocols and policies.
- Alert the leadership team to issues that may impair vehicle performance.
- Perform duties independently with little direct supervision and offer additional help when needed.
- Occasionally assist with training, orientation, and ride-alongs for new staff when department needs require.
- Maintain HNL Lab Medicine vehicles by regularly sanitizing and vacuuming interiors and using a local dedicated car wash as needed.
- Maintain specimen integrity and meet required turnaround times while providing effective service to clients and patients.
- Use handheld devices, computers, tablets, apps, and software, and adapt to logistics technology changes and upgrades.
- Complete assigned monthly driver-safety modules and complete training modules and policy acknowledgements by their due dates.
- Communicate effectively and professionally with management, clients, and coworkers, keeping discussions cordial, positive, and solution based.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
