Courier - Abington

HNL Lab Medicine•Abington, PA
•Onsite

About The Position

The Courier transports mail, supplies, and clinical laboratory specimens to and from HNL Lab Medicine accounts and designated locations. Pickups and deliveries must be completed safely, accurately, and in a timely and efficient manner while maintaining specimen integrity and required turnaround times. The Courier operates a motor vehicle in compliance with applicable rules, regulations, and safety policies, and maintains a positive, professional image when interacting with customers, patients and families, physicians, management, and coworkers. The role works independently with little direct supervision, coordinates routes and assignments with a dispatcher, verifies daily pickups and deliveries, and notifies a manager or designee of issues that may affect the schedule or vehicle performance. Couriers maintain assigned vehicles by regularly sanitizing and vacuuming the interior and using a dedicated local car wash as needed. They use handheld devices, computers, tablets, and software applications, adapt to logistics technology changes, complete assigned driver-safety and other training modules by their deadlines, and may occasionally help train or orient new staff based on department needs. The position is onsite at 1200 Old York Rd in Abington. The listed schedule is Monday–Friday, 12:15 p.m.–8:00 p.m.; Sunday–Saturday, 12:15 p.m.–8:00 p.m. variable, with holiday rotation.

Requirements

  • High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
  • Ability to read and comprehend simple instructions in English and write simple correspondence in English.
  • Ability to present information effectively in one-on-one and small-group situations.
  • Basic math skills, including addition, subtraction, multiplication, and division.
  • Ability to follow detailed but uncomplicated written or oral instructions and address problems involving a few concrete variables in standardized situations.
  • Ability to read and comprehend road maps.
  • Knowledge of email and handheld computers; training will be provided.
  • Valid driver’s license from the state in which the employee resides.
  • Acceptable motor vehicle record (MVR), monitored annually.
  • Ability to perform the essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.

Responsibilities

  • Transport supplies, mail, and clinical laboratory specimens between designated locations according to established policies and procedures.
  • Coordinate activities and assignments with the dispatcher.
  • Notify the manager or designee of issues that may affect the daily schedule.
  • Verify daily pickups and deliveries according to established policies and procedures.
  • Operate the vehicle safely, follow applicable rules and safety policies, and wear a seatbelt at all times.
  • Alert the leadership team to issues that may impair vehicle performance.
  • Work independently with little direct supervision and offer additional help when needed.
  • Occasionally assist with training, orientation, and ride-alongs for new staff based on department needs.
  • Maintain HNL Lab Medicine vehicles by regularly sanitizing and vacuuming interiors and taking vehicles to a dedicated local car wash as needed.
  • Use HNL Lab Medicine equipment and vehicles safely and sensibly in accordance with safety protocols and policies.
  • Maintain attention to detail, specimen integrity, service quality, and required turnaround times.
  • Use handheld devices, computers, tablets, apps, and software programs, and adapt to logistics technology changes and upgrades.
  • Complete monthly driver-safety modules and required training modules and policy acknowledgements by their due dates.
  • Communicate effectively and professionally with management, clients, and coworkers, keeping discussions cordial, positive, and solution-focused.
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