Courier - Abington

HNL Lab Medicine•Abington, PA

1d•Onsite

About The Position

The Courier transports mail, supplies, and clinical laboratory specimens to and from HNL Lab Medicine accounts and designated locations. The role ensures pickups and deliveries are completed safely, efficiently, and on time while maintaining specimen integrity and required turnaround times. Couriers coordinate assignments with dispatch, communicate schedule or vehicle concerns to leadership, and interact professionally with customers, patients and families, physicians, management, and coworkers. The position works onsite in Abington, Pennsylvania, at 1200 Old York Road.

Requirements

High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
Ability to read and comprehend simple instructions in English and write simple correspondence in English.
Ability to present information effectively in one-on-one and small-group situations to customers, clients, and other employees.
Solid basic math skills, including addition, subtraction, multiplication, and division.
Ability to understand and carry out detailed but uncomplicated written or oral instructions, solve problems involving a few concrete variables in standardized situations, and read and comprehend road maps.
Knowledge of email and handheld computers; training will be provided.
Valid driver’s license from the state where the employee resides.
Acceptable motor vehicle record (MVR), monitored yearly.

Responsibilities

Transport supplies, mail, and clinical laboratory specimens to and from designated locations according to established policies and procedures.
Coordinate activities and assignments with the dispatcher.
Notify the manager or designee of issues that may affect the daily schedule.
Verify daily pickups and deliveries according to established policies and procedures.
Operate the vehicle safely, follow applicable rules and regulations, and wear a seatbelt.
Alert the leadership team to issues that may impair vehicle performance.
Work independently with little direct supervision and offer additional help when needed.
Occasionally assist with training, orientation, and ride-alongs for new staff based on department needs.
Sanitize and vacuum the vehicle interior regularly and use a dedicated local car wash facility as needed.
Operate HNL Lab Medicine equipment and vehicles safely and sensibly by following safety protocols and policies.
Maintain attention to detail to provide effective service, preserve specimen integrity, and meet required turnaround times.
Use handheld devices, computers, tablets, and various applications and software programs, adapting to technology changes and upgrades.
Complete assigned monthly driver safety modules and complete training modules and policy acknowledgements by their due dates.
Communicate effectively and professionally with management, clients, and coworkers, keeping discussions cordial, positive, and solution-oriented.