Courier - Abington

HNL Lab Medicine•Abington, PA

21h•Onsite

About The Position

The Courier transports mail, supplies, and clinical laboratory specimens to and from HNL Lab Medicine accounts, making pickups and deliveries in a timely and efficient manner. The role safely operates a motor vehicle while observing applicable rules and regulations, maintains a positive professional image, and communicates effectively with customers, patients and families, physicians, management, and coworkers. The position operates independently with little direct supervision and coordinates assignments with the dispatcher. It also verifies pickups and deliveries, reports scheduling or vehicle-performance issues to leadership, maintains vehicle cleanliness, follows safety protocols, protects specimen integrity, and meets required turnaround times. Couriers use handheld devices, computers, tablets, and logistics software; complete assigned driver safety modules and training acknowledgements on time; and may occasionally assist with orientation and ride-alongs for new staff based on department needs. The role is onsite at 1200 Old York Road in Abington. The schedule lists Monday–Friday, 12:00 p.m.–8:00 p.m., and Sunday–Saturday, 12:00 p.m.–8:00 p.m., variable with holiday rotation.

Requirements

High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
Ability to read and comprehend simple instructions in English and write simple correspondence in English.
Ability to present information effectively in one-on-one and small-group situations to customers, clients, and other employees.
Solid basic math skills, including addition, subtraction, multiplication, and division.
Ability to understand and carry out detailed but uninvolved written or oral instructions and address problems involving a few concrete variables in standardized situations.
Ability to read and comprehend road maps.
Knowledge of email and handheld computers; training will be provided.
Valid driver’s license from the state where the employee resides.
Acceptable motor vehicle record (MVR), monitored yearly.

Responsibilities

Transport supplies, mail, and clinical laboratory specimens to and from designated locations according to established policies and procedures.
Coordinate activities and assignments with the dispatcher.
Notify the manager or designee of issues that may affect the daily schedule.
Verify daily pickups and deliveries according to established policies and procedures.
Operate the vehicle safely, wear a seatbelt, and follow applicable safety protocols and policies.
Alert the leadership team to issues that may impair vehicle performance.
Work independently with little direct supervision and offer additional help when needed.
Occasionally assist with training, orientation, and ride-alongs for new staff based on department needs.
Maintain HNL Lab Medicine vehicles by regularly sanitizing and vacuuming interiors and using a local dedicated car wash as needed.
Maintain attention to detail to provide effective service, preserve specimen integrity, and meet required turnaround times.
Use handheld devices, computers, tablets, and software applications, adapting to logistics technology changes and upgrades.
Complete assigned monthly driver safety modules and all training modules and policy acknowledgements by their due dates.
Communicate professionally and effectively with management, clients, and coworkers, keeping discussions cordial, positive, and solution based.