Courier - Abington

HNL Lab Medicine•Abington, PA

1d•Onsite

About The Position

The Courier transports mail, supplies, and clinical laboratory specimens to and from HNL Lab Medicine accounts. Pickups and deliveries must be completed in a timely and efficient manner while preserving specimen integrity and meeting required turnaround times. The role operates a motor vehicle safely and in compliance with applicable rules and regulations, maintains a positive professional image, and communicates effectively with customers, patients and families, physicians, managers, and coworkers. The Courier coordinates daily assignments with the dispatcher, verifies pickups and deliveries, and reports schedule or vehicle-performance issues to leadership. The position works independently with little direct supervision and may, based on department needs, help orient and train new staff. It also includes routine vehicle cleaning, safe use of HNL Lab Medicine equipment and vehicles, use of handheld devices and other technology, and completion of assigned driver-safety and policy training.

Requirements

High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
Ability to read and comprehend simple instructions in English and write simple correspondence in English.
Ability to present information effectively in one-on-one and small-group situations.
Solid basic math skills, including addition, subtraction, multiplication, and division.
Ability to follow detailed but uncomplicated written or oral instructions, address problems involving a few concrete variables in standardized situations, and read and comprehend road maps.
Knowledge of email and handheld computers; training will be provided.
Valid driver’s license from the state where the employee resides.
Acceptable motor vehicle record; the record is monitored yearly.

Responsibilities

Transport supplies, mail, and clinical laboratory specimens to and from designated locations according to established policies and procedures.
Coordinate activities and assignments with the dispatcher and notify the manager or designee about issues that may affect the daily schedule.
Verify daily pickups and deliveries according to established policies and procedures.
Operate the vehicle safely, always wear a seatbelt, and alert leadership to issues that may impair vehicle performance.
Work independently with little direct supervision and offer additional help when needed.
As needed, assist with training, orientation, and ride-alongs for new staff.
Maintain HNL Lab Medicine vehicles by regularly sanitizing and vacuuming the interior and using a local dedicated car wash facility as needed.
Follow safety protocols and policies when operating HNL Lab Medicine equipment and vehicles.
Maintain attention to detail to provide effective service, preserve specimen integrity, and meet required turnaround times.
Use handheld devices, computers, tablets, and relevant applications and software; adapt to logistics technology changes and upgrades.
Complete monthly driver-safety modules and all assigned training modules and policy acknowledgements by their due dates.
Communicate effectively and professionally with management, clients, and coworkers, keeping discussions cordial, positive, and solution-based.