Courier - Abington

HNL Lab Medicine•Abington, PA

1d•Onsite

About The Position

The Courier transports mail, supplies, and clinical laboratory specimens to and from HNL Lab Medicine accounts, making pickups and deliveries in a timely and efficient manner. The role requires safe operation of a motor vehicle, professional communication with customers, patients, families, physicians, management, and coworkers, and careful handling of specimens to preserve their integrity and meet turnaround times. The courier coordinates assignments with the dispatcher, verifies pickups and deliveries, reports schedule or vehicle issues to leadership, and works independently with little direct supervision. Couriers maintain vehicle cleanliness, follow safety protocols, complete assigned driver safety and training modules, and use handheld devices, computers, tablets, and logistics applications. Experienced couriers may assist with new-staff training and ride-alongs as needed. The position is onsite at 1200 Old York Rd in Abington. The schedule includes Monday through Friday, 8:00 p.m. to 4:00 a.m., or Sunday through Saturday, 8:00 p.m. to 4:00 a.m., with a variable schedule and holiday rotation.

Requirements

High school diploma or GED; or one to three months of related experience and/or training; or an equivalent combination of education and experience.
Ability to read and comprehend simple instructions in English and write simple correspondence in English.
Ability to present information effectively in one-on-one and small-group situations.
Solid basic math skills, including addition, subtraction, multiplication, and division.
Ability to follow detailed but uncomplicated written or oral instructions and handle problems involving a few concrete variables in standardized situations.
Ability to read and comprehend road maps.
Knowledge of email and handheld computers; training will be provided.
Valid driver’s license from the state where the employee resides.
Acceptable Motor Vehicle Record (MVR), monitored yearly.
Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.

Responsibilities

Transport supplies, mail, and clinical laboratory specimens to and from designated locations according to established policies and procedures.
Coordinate activities and assignments with the dispatcher.
Notify the manager or designee of issues that may affect the daily schedule.
Verify daily pickups and deliveries according to established policies and procedures.
Operate the vehicle safely, wear a seatbelt, and follow applicable rules, regulations, safety protocols, and policies.
Alert the leadership team to issues that may impair vehicle performance.
Perform duties independently with little direct supervision and offer additional help when needed.
Assist with training, orientation, and ride-alongs for new staff when department needs call for it.
Maintain HNL Lab Medicine vehicles by regularly sanitizing and vacuuming interiors and using a local dedicated car wash facility as needed.
Maintain specimen integrity and provide effective service while meeting required turnaround times.
Use handheld devices, computers, tablets, and software or applications, and adapt to logistics technology changes and upgrades.
Complete monthly driver safety modules and assigned training modules and policy acknowledgements by their due dates.
Communicate professionally and effectively with management, clients, and coworkers, keeping discussions cordial, positive, and solution based.