Automotive Parts Specialist ~ Lafayette, IN

Auto Wares Group • Lafayette, IN

5d • Onsite

About The Position

Auto-Wares Group of Companies is hiring a full-time Counterperson for its Lafayette Auto Supply team in Lafayette, Indiana. The role serves customers seeking automotive parts and services, providing helpful, accurate assistance and completing sales through phone and in-person interactions. The Counterperson develops knowledge of the company’s products and services, offers customers available product options, and supports store operations, including maintaining an organized appearance, processing returns, and assisting newer store personnel.

The schedule is Monday through Friday, with Saturdays on rotation. Store hours are Monday through Friday, 7:30 a.m.–5:30 p.m., and Saturday, 8:00 a.m.–12:00 p.m. Candidates must meet the stated driving-record requirements and be able to comply with the position’s physical requirements, including lifting and carrying up to 50 pounds with both arms. A pre-employment physical and drug test are required.

Requirements

• At least two years of experience in the automotive field.
• Customer-focused approach and strong communication skills.
• At least 18 years of age.
• Valid driver’s license.
• No major driving violations.
• No more than two moving violations in the past three years if over age 25, or in the past five years if under age 25.
• No more than one at-fault accident.
• Ability to comply with all physical requirements of the position, including a pre-employment physical and drug test.
• Ability to lift and carry up to 50 pounds with both arms.

Responsibilities

• Create positive experiences through customer interactions.
• Conduct work with a customer-focused perspective and provide efficient, accurate expertise.
• Finalize sales by phone, in person, and through other communication methods.
• Develop thorough knowledge of the parts and services offered.
• Support customer needs by offering available product options and following the company’s “Never Say No” values.
• Help store personnel maintain a clean and organized store appearance.
• Support daily store operations by processing returns and assisting newer store personnel.

Benefits

• Competitive pay.
• Store training paths and store bonus opportunities.
• Paid time off and potential paid holidays.
• Health, dental, and vision plans.
• Employee assistance plan.
• 401(k) with company match.
• Employee discounts, including cell phone plans and hotel room discounts.
• Continuing education and tuition reimbursement for students.
• Potential scholarships for students.
• Tuition discounts through the company’s relationship with Northwood University.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed