Automotive Parts Specialist

Rohrman Automotive Group • Fort Wayne, IN

2d

About The Position

Rohrman Automotive Group is seeking a knowledgeable, customer-focused Parts Specialist to support retail customers, service technicians, and the body shop. The role ensures parts are selected, sourced, stocked, and delivered accurately and efficiently. Candidates with experience and motivated entry-level applicants are encouraged to apply; training, inventory, and team support are provided.

The position follows a five-day work week with Sundays off. Compensation includes a weekly salary and additional monthly commission payouts. The job involves working in a physically active, warehouse-style environment and lifting up to 50 pounds.

Requirements

• Strong customer service skills; friendly, professional, and efficient under pressure.
• Ability to lift up to 50 pounds and work in a physically active warehouse-style environment.
• Valid driver's license with an acceptable driving record.

Nice To Haves

• Prior experience in a dealership or automotive parts environment is preferred, though motivated entry-level candidates are encouraged to apply.
• Basic familiarity with automotive parts, vehicle systems, or parts catalog software is a plus.

Responsibilities

• Assist retail and shop customers in selecting parts in a friendly, professional, and efficient manner.
• Pull and fill orders from stock, locate out-of-stock parts from outside sources, and place emergency orders when necessary.
• Provide accurate price quotes and complete parts requests for the service department and body shop in a timely manner.
• Track and follow up on back-ordered parts and notify customers when special-order parts are received.
• Receive, stock, and replenish parts inventory daily and assist with physical inventory counts.
• Process charge sales, issue credits for returns, and ensure internal parts requests are properly billed on repair orders.
• Stay current on manufacturer technical bulletins, new products, and product updates through ongoing training.

Benefits

• Affordable medical, dental, and vision coverage for employees and their families.
• 401(k) retirement savings plan.
• Paid time off, including paid holidays and vacation after 90 days of full-time employment.
• Paid maternity and paternity leave.
• Paylocity Pay On Demand access to earnings before payday, up to $2,000.
• Employee discounts on vehicle servicing and new car purchases.
• Continuous training and mentorship, with opportunities for professional growth and career advancement.
• Employee tenure and recognition program.
• Company events for employees and their families.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed