Counter Sales Position

MURPHY WALL PRODUCTS INTERNATIONAL INC•Dallas, TX

7d•Onsite

About The Position

The Counter Sales position oversees store functions and employees to ensure excellent customer service, suggestive selling, and product knowledge in accordance with the Company Mission Statement and Core Values. The role communicates expectations to the Fort Worth office and is responsible for store operations, sales growth, inventory, financial procedures, and maintaining the sales floor and work areas.

Requirements

High school diploma or GED.
Strong communication skills.
Able to lift up to 50 pounds, stock merchandise, and operate a cash register.
Able to wear a mask during work hours and work all scheduled shifts.
Able to pass a drug test.
Reliable transportation.

Nice To Haves

Preferred background in retail management or store management responsibilities.
P&L experience and previous accountability.
Background in retail sales preferred.
Bilingual ability is a plus.

Responsibilities

Open and close the store on time for scheduled shifts.
Greet customers in person and by phone, identify their product needs, answer questions, and recommend suitable equipment and merchandise.
Promptly address customer complaints or concerns and work with store employees to improve customer service.
Train employees in suggestive selling based on customers’ construction or project needs.
Oversee loaders and assist other employees as needed.
Keep the forklift checklist current and ensure the forklift is maintained.
Complete daily invoicing and financial procedures, including counting drawers, following Murco procedures.
Use the computer and cash register to ring up items and accurately process cash, check, and credit card payments.
Keep registers logged in with daily information and send that information to the Fort Worth office in a timely manner.
Store and organize goods and raw materials in the warehouse; assist with ordering and counting merchandise as needed.
Complete monthly and quarterly inventory counts and manage shrink results.
Work with store employees to keep merchandise stocked in displays and complete stack-outs on schedule.
Schedule store orders and deliveries.
Notify the Director of Sales when customers stop buying or competitor products are observed.
Review the Salesman Call Report daily to identify potential customers.
Monitor the aging report and help call customers for collections.
Keep all sales-floor items fully stocked.
Manage profit and loss through sales growth and control of controllable expenses.
Maintain work areas and equipment and keep the showroom, floors, and counter areas clean with full displays.