Counter Sales

Mingledorff's • Englewood, CO

8d • Onsite

About The Position

The Counter Sales role is a key customer touchpoint, responsible for accurate order entry and smooth customer interactions. The position requires multitasking across order processing, inventory accuracy, and logistics coordination to support delivery timelines. Through professionalism, honesty, and respect, the role contributes to customer satisfaction and the company’s reputation for quality and reliability.

This is a full-time, on-site role at the sales location in Englewood, Colorado. The schedule is Monday through Friday, with overtime during peak seasons. The work takes place in office and warehouse environments and combines sales-counter responsibilities with warehouse tasks in a fast-paced, deadline-driven setting. The position reports directly to the Branch Manager and has no direct reports. Travel is not required.

The role involves extended standing and walking, frequent use of hands for computer and order-processing tasks, and lifting up to 75 pounds, with regular lifting up to 50 pounds. The position requires clear verbal communication and the ability to manage multiple tasks. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

The base salary typically ranges from $23.08 to $29.38 per hour. Starting wage may vary based on factors including the position offered, location, education, training, and experience. Hourly associates may be eligible for overtime based on business needs. Depending on the role, associates may also be eligible for performance-based bonus programs, commissions, a car allowance or automobile and fuel program, and reimbursement for travel expenses in accordance with company travel policy. SRS Distribution offers additional competitive and non-financial benefits.

Requirements

• High school diploma or equivalent.
• At least 2 years of relevant work experience.
• Proficiency in basic computer operations and internet navigation.
• Ability to communicate clearly and courteously in person, by phone, and by email.
• Effective problem-solving skills and resourcefulness when responding to customer inquiries and issues.
• Ability to perform physical tasks, including lifting up to 75 pounds and repetitive lifting up to 50 pounds.
• Ability to work in varied conditions, including warehouses and outdoor environments.
• Honest, respectful, and courteous demeanor toward customers and colleagues.
• Willingness and ability to work overtime as needed during peak season.
• Ability to pass a pre-employment drug test.

Nice To Haves

• Prior customer service or sales experience, including managing customer relationships with a focus on satisfaction, retention, and loyalty.
• Bilingual proficiency in English and Spanish.
• Forklift operation experience.
• Ability to drive sales outcomes and achieve personal and team goals through customer service and product knowledge.
• Familiarity with inventory processes, including cycle counts and stock replenishment.
• Advanced skills with retail point-of-sale systems and common software applications.
• Current forklift certification and other relevant qualifications for warehouse and shipping environments.
• Ability to adapt to changing job requirements and manage multiple tasks in a fast-paced environment.
• Associate degree in Business Administration or a related field.
• Forklift Operator Certification.
• CPR and First Aid Certification.

Responsibilities

• Provide courteous, professional customer service by phone, email, and in person.
• Process customer transactions at the sales counter using the company’s computer system, ensuring accurate and efficient order fulfillment.
• Recommend products and provide pricing information tailored to customer needs.
• Create sales orders and quotes using customer measurements to estimate material needs and project costs.
• Coordinate and schedule truck deliveries.
• Participate in inventory activities, including cycle counts, order picking, staging, replenishment, and shipping and receiving.
• Communicate customer needs and special-order material requests to management and team members.
• Maintain a clean, organized, and safe work environment.
• Collaborate with warehouse and sales team members to support efficient operations and customer service.
• Communicate effectively with management and colleagues and perform duties in alignment with organizational goals, company policies, and objectives.
• Perform other duties as assigned.

Benefits

• Potential eligibility for overtime based on business needs.
• Potential eligibility for performance-based bonus programs, depending on the role.
• Potential eligibility for commissions, depending on the role.
• Potential eligibility for a car allowance or automobile and fuel program, depending on the role.
• Potential eligibility for travel expense reimbursement in accordance with company travel policy.
• Additional competitive and non-financial benefits are offered, but not specified.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED