Plumbing - Counter Sales - Bartlett, TN

COBURN SUPPLY COMPANY INC • Memphis, TN

1d

About The Position

The Counter Sales position is responsible for increasing sales and profit by efficiently and courteously assisting walk-in, will-call, and telephone customers with selecting and purchasing products, while assisting the outside sales team in meeting customer expectations. The role focuses on customer service, inventory control, and developing product and industry knowledge.

Requirements

• High school diploma or equivalent.
• Basic computer and math skills.
• Must pass the company-required drug screen and physical.
• Ability to lift, push, or pull up to 50 pounds.
• Physical mobility and dexterity to frequently stand, bend, push, twist, kneel, climb, squat, stoop, and reach overhead.
• A consistent presence at work is required.
• Must be at least 18 years old and successfully complete Coburn’s Forklift Operator Certification to operate a forklift.
• Must wear closed-toe shoes, gloves, and other protective items as required.

Nice To Haves

• One year of customer service experience preferred.
• One year of sales experience preferred.
• One year of plumbing or waterworks experience preferred.
• One year of applicable related industry experience preferred.
• One year of progressive industry experience preferred.

Responsibilities

• Assist walk-in, will-call, and telephone customers with selecting and purchasing products efficiently and courteously.
• Support the outside sales team in meeting customer expectations.
• Maintain customer loyalty through exceptional customer service, measured by sales and profits, transaction volume, customer feedback, and satisfaction ratings.
• Assist customers efficiently through the order process and proactively communicate inventory needs.
• Maintain inventory properly to support customer service and profitability.
• Develop and maintain knowledge to increase credibility with customers and support customer loyalty and sales.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED