Counter Sales Representative

Van Meter•Cottage Grove, MN

10d

About The Position

The Counter Sales Representative supports Van Meter’s purpose of creating value by serving counter customers. The role is responsible for accurately and efficiently picking orders and independently coordinating their preparation, delivery, and receipt while providing excellent customer service. The representative is expected to be self-motivated, demonstrate the company culture, and promote the company’s 5 P’s and continuous improvement. The position serves business, industrial, and walk-in customers by providing information on products and services, preparing orders, maintaining the counter area and stock, and building customer relationships. It works closely with inside sales and distribution teams to ensure quality customer service. The role requires frequent physical activity, including lifting, carrying, standing, and walking, and may involve operating a forklift and working around mechanical or electrical hazards. The position requires a high school diploma or GED. A two-year degree, previous sales experience, electrical product knowledge, and familiarity with Eclipse and RF Scan are preferred. Salary is listed as $24–$28 per hour. Van Meter offers a comprehensive benefits package.

Requirements

High school diploma or GED.
Ability to lift 70 pounds and lift 100 pounds at times.
Ability to use forklift equipment.
Demonstrated computer skills.
Ability to work with Excel documents.
Strong interpersonal and communication skills.
Ability to analyze workload, set priorities, and meet time-sensitive deadlines.
Ability to give and receive constructive feedback.
Ability to make sound decisions and seek buy-in from others.
Ability to understand and implement processes and procedures.
Strong analytical and problem-solving skills.
Lead by example with a positive work ethic and attitude.
Ability to learn, grow, and adapt to change.
Ability to manage multiple tasks and meet deadlines.
Excellent customer service orientation.
Self-motivated and dependable.
Drive for continuous improvement.
Execute duties with regard for safety, continuous improvement, and cost reduction.

Nice To Haves

Two-year degree.
Previous sales experience.
Electrical product knowledge.
Knowledge of Eclipse and RF Scan.

Responsibilities

Serve business, industrial, and walk-in customers by providing information about products and services.
Pick and prepare customer pipe and wire accurately and efficiently.
Use an RF gun, motorized cart, and/or forklift to pick customer orders.
Build and maintain customer relationships.
Provide project demonstrations to qualified customers upon request.
Maintain the counter area, displays, and stock levels in an orderly fashion.
Estimate delivery dates based on knowledge of vendors’ production and delivery schedules.
Emphasize salable features, quote prices and credit terms, and prepare sales orders for orders obtained.
Encourage creativity, risk-taking, and continuous improvement.
Work alongside inside sales and distribution teams to ensure quality customer service.
Promote the company culture and 5 P’s.
Perform other duties as assigned.