Counter Sales

PHOENIX WELDING•Tucson, AZ

19d•$20 - $23

About The Position

The Counter Sales Representative is the face of sales and customer service at Phoenix Welding Supply retail locations. The position reports to the Branch Lead and has no direct reports. It serves walk-in and telephone customers, supports retail sales and administrative processes, and assists with warehouse, inventory, cylinder, driver, and facility tasks. The role also serves as a coach and mentor to employees in entry-level sales or warehouse roles. This full-time position requires 40 hours each week to maintain full-time status. It operates in a plant/warehouse setting with some outdoor exposure and uses standard office equipment. No regular travel is expected.

Requirements

High school diploma or equivalent.
Eligibility to work in the United States with appropriate work authorization documentation.
Ability to meet the physical demands of the role, including regularly lifting or moving objects up to 75 pounds and occasionally lifting or moving objects over 125 pounds with material handling equipment.

Nice To Haves

Two years of previous product, warehouse, or sales experience and/or training, or an equivalent combination of education and experience.
Experience in welding, manufacturing, and/or parts procurement.
Experience with ERP software (TIMS or CRM) and Salesforce.

Responsibilities

Solicit sales from walk-in and telephone customers, identify their product needs, and locate merchandise.
Complete and file required paperwork promptly and document sales, quotes, and other information.
Enter sales and quote data into the ERP system and research customer information using computer systems.
Receive payment for merchandise and services, enter sales into the computer, and follow procedures for payments and related administrative and accounting duties.
Support warehouse shipping and receiving, inventory stocking, cleaning, labeling, and other tasks.
Restock merchandise, arrange and maintain stock in the sales area, mark or ticket merchandise, and conduct inventory counts as needed.
Maintain working cylinder stock, generate product transfers from the Filling Plant and other branch locations, and perform month-end cylinder counts as directed.
Check drivers in and out and assist route drivers with loading and unloading distribution vehicles.
Assist with ground maintenance, including trash removal and dock cleaning.
Follow safety procedures, including established procedures for handling cylinders during exchanges and storage.
Maintain current price documentation and product literature, and keep product knowledge current.
Maintain showroom and facility cleanliness.
Coach and mentor employees in entry-level sales or warehouse roles.
Perform miscellaneous tasks as assigned by leadership.