Counter Sales Representative - Downingtown,PA
About The Position
Cooper Electric Supply, LLC is hiring a Counter Sales Representative in Downingtown, Pennsylvania. The company supplies electrical products and services to contractors and is part of the Sonepar group. The representative serves walk-in and phone customers, assists with orders and product selection, enters sales orders, picks warehouse inventory, prepares sales tickets, and collects payments. The role also includes maintaining an organized and stocked counter area, meeting monthly sales and gross-margin goals, encouraging customers to use digital tools, and prioritizing multiple tasks throughout the day. The role is performed in retail and warehouse settings. It requires the ability to remain on one's feet or seated and move around for the full assigned shift, handle materials weighing up to 50 pounds (and heavier items with proper equipment), perform bending, kneeling, reaching, and climbing, and safely operate appropriate powered industrial trucks. Training will be provided.
Requirements
- Strong customer-service and interpersonal communication skills.
- Strong mathematics, verbal, and written communication skills.
- Ability to communicate information effectively and present solutions to customers.
- Ability to operate computers and relevant software.
- Ability to prioritize needs in a fast-paced environment.
- Ability to sit, stand, and walk for the full length of the assigned shift.
- Ability to lift, push, and pull materials and objects weighing up to 50 pounds, and heavier weights using proper equipment.
- Ability to bend, stoop, kneel, reach, and climb to perform duties.
- Ability to safely operate appropriate powered industrial trucks; training will be provided.
Nice To Haves
- Sales experience and/or electrical knowledge preferred.
Responsibilities
- Greet walk-in customers and assist with orders and product selection.
- Enter sales orders and pick items from warehouse inventory.
- Prepare customer sales tickets and collect payment.
- Handle phone-in customer inquiries with pleasant and courteous etiquette.
- Keep counter-area displays clean, organized, and stocked with inventory.
- Meet monthly sales and gross-margin goals.
- Encourage customers to use digital tools.
- Multitask and prioritize tasks throughout the day.
- Safely operate appropriate powered industrial trucks after training.
Benefits
- Healthcare plans
- Dental and vision benefits
- Paid time off
- Paid parental leave
- 401(k) retirement savings with company match
- Professional and personal development programs
- Opportunity to become a shareholder
- Employer-paid short- and long-term disability
- Employer-paid life insurance for spouse and dependents
- Wellness program
- Gym reimbursement
- Employee Assistance Program (EAP)
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
