Counter Sales Rep - Dunbar

State Electric Supply Co.•Dunbar, WV

About The Position

State Electric Supply Co. is hiring a Counter Sales Rep in Dunbar, West Virginia. This customer-focused role supports customers and branch operations by identifying needs, recommending products or services, processing orders, preparing quotations, and providing product information. The representative responds to customers by phone, email, and in person, handles point-of-sale transactions when applicable, resolves questions or concerns, and works with branch teammates to keep daily operations running smoothly. The role offers opportunities to build customer relationships, develop product and electrical distribution industry knowledge, and strengthen sales skills. State Electric Supply Co. describes itself as an established electrical distributor serving customers across seven states and emphasizes employee growth and career development.

Requirements

  • High school diploma or equivalent.
  • Ability to accurately process orders, transactions, and customer information.
  • Excellent verbal and written communication skills.
  • Strong organizational skills and attention to detail.
  • Customer-focused mindset and willingness to help solve problems.
  • Ability to work effectively in a fast-paced, team-oriented environment.
  • Interest in learning products and building knowledge of the electrical distribution industry.

Nice To Haves

  • Previous customer service or sales experience preferred.

Responsibilities

  • Identify customer needs and recommend appropriate products or services.
  • Build and maintain strong customer relationships through friendly, dependable service.
  • Develop and maintain knowledge of State Electric products, services, and industry trends.
  • Process customer orders accurately and efficiently.
  • Prepare quotations and provide product information to support customer purchasing decisions.
  • Respond to customer requests by phone, email, and in person as needed.
  • Operate the cash register and handle point-of-sale transactions when applicable.
  • Provide exceptional customer service and help resolve questions or concerns.
  • Work with branch teammates to support customers and daily operations.

Benefits

  • Medical, prescription, dental, and vision coverage.
  • Health Savings Account options.
  • Life and disability insurance.
  • Wellness and healthcare support programs.
  • 401(k), Roth retirement options, and profit sharing.
  • Flexible paid time off.
  • Tuition reimbursement and education assistance.
  • Weekly pay with direct deposit.
  • Employee discounts and purchasing benefits.
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