Counter Sales Rep - Fayetteville

State Electric Supply Co.•Fayetteville, NC

1d•Onsite

About The Position

State Electric Supply Co. is hiring a Counter Sales Rep in Fayetteville, North Carolina. This customer-focused role supports customers and branch operations by helping customers identify products and solutions, answering questions, processing orders, preparing quotations, and providing product information. The role involves customer interaction by phone, email, and in person, as well as point-of-sale transactions when applicable. The position combines customer service, product knowledge, and sales. The Counter Sales Rep builds and maintains customer relationships, develops knowledge of State Electric products and the electrical distribution industry, and works with branch teammates to keep daily operations running smoothly. Previous customer service or sales experience is preferred; a high school diploma or equivalent is required. Eligible employees have access to a benefits package that includes medical, prescription, dental, and vision coverage; Health Savings Account options; life and disability insurance; wellness and healthcare support programs; 401(k), Roth retirement options, and profit sharing; flexible paid time off; tuition reimbursement and education assistance; weekly pay with direct deposit; and employee discounts and purchasing benefits.

Requirements

High school diploma or equivalent.
Ability to accurately process orders, transactions, and customer information.
Excellent verbal and written communication skills.
Strong organizational skills and attention to detail.
Customer-focused mindset and willingness to help solve problems.
Ability to work effectively in a fast-paced, team-oriented environment.
Interest in learning products and building knowledge of the electrical distribution industry.

Nice To Haves

Previous customer service or sales experience.

Responsibilities

Identify customer needs and recommend appropriate products or services.
Build and maintain strong customer relationships through friendly, dependable service.
Develop and maintain knowledge of State Electric products, services, and industry trends.
Process customer orders accurately and efficiently.
Prepare quotations and provide product information to support customers' purchasing decisions.
Respond to customer requests by phone, email, and in person as needed.
Operate the cash register and handle point-of-sale transactions when applicable.
Provide customer service and help resolve questions or concerns.
Work with branch teammates to support customers and daily operations.