Counter Sales Rep - Dunbar

State Electric Jobs•Dunbar, WV

5d•Onsite

About The Position

Join State Electric Supply Co. as a Counter Representative in Dunbar, West Virginia. This fast-paced, customer-focused role supports customers and branch operations by helping customers find products and solutions, resolving questions, processing orders, preparing quotations, and building customer relationships. The role combines customer service, product knowledge, and sales, with opportunities to learn and grow in electrical distribution.

Requirements

High school diploma or equivalent.
Ability to accurately process orders, transactions, and customer information.
Excellent verbal and written communication skills.
Strong organizational skills and attention to detail.
Customer-focused mindset and willingness to help solve problems.
Ability to work effectively in a fast-paced, team-oriented environment.
Interest in learning products and building knowledge of the electrical distribution industry.

Nice To Haves

Previous customer service or sales experience.

Responsibilities

Identify customer needs and recommend appropriate products or services.
Build and maintain strong customer relationships through friendly, dependable service.
Develop and maintain knowledge of State Electric products, services, and industry trends.
Process customer orders accurately and efficiently.
Prepare quotations and provide product information to support customers’ purchasing decisions.
Respond to customer requests by phone, email, and in person as needed.
Operate the cash register and handle point-of-sale transactions when applicable.
Provide customer service and help resolve questions or concerns.
Work with branch teammates to support customers and daily operations.