Evansville IN Auto Parts Counter Sales #149 Full Time

Replacement Parts•Evansville, IN

1d•Onsite

About The Position

The Counter Sales Level 1 provides friendly, courteous over-the-counter sales to customers, takes orders in person and by phone, and supports overall store operations. The role focuses on promoting sales programs and delivering customer- and team-oriented service. Sales may involve aftermarket automotive replacement parts and may include heavy-duty parts, automotive and industrial paint, and body shop supplies and equipment. Sales incentives may be available. The position includes assisting customers in identifying needed parts, learning to research availability and pricing using computer systems and catalogs, processing transactions and inventory, pulling and tagging orders, and maintaining store cleanliness and stock. The employee follows company safety policies, completes assigned training, and works with coworkers and managers to provide accurate service and process returns. This position has no supervisory responsibilities.

Requirements

High school diploma or equivalent experience, or motivation to pursue a GED.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively with customers or employees.
Ability to calculate discounts, interest, commissions, proportions, percentages, area, circumference, and volume, and apply basic algebra and geometry.
Ability to use common sense to carry out written, oral, or diagrammed instructions and address problems involving several concrete variables in standardized situations.
Basic computer knowledge, including web browsing and Microsoft Office.
Valid driver's license and a clean driving record.
Ability to meet the physical demands of the position, including regularly lifting or moving up to 10 pounds, frequently up to 25 pounds, and occasionally up to 50 pounds.
Ability to work in a safety-sensitive position involving heavy equipment and hazardous materials.
Ability to complete a post-offer, pre-employment drug test.

Nice To Haves

One year of professional automotive parts experience or two years of hobbyist automotive parts experience is preferred.
Class E driver's license is required for Missouri locations.

Responsibilities

Provide courteous customer service and assist customers in determining which parts they need.
Take customer orders in person and by phone, and promote sales programs and products.
Consult more experienced employees when needed to identify options that solve customer problems.
Learn to research parts availability, stock numbers, inventory status, and pricing using computer systems and catalogs.
Locate and pull parts for orders, tag orders for delivery, and process incoming inventory and stock.
Handle cash and credit transactions and properly invoice or credit customer accounts.
Follow manager instructions for handling new and defective core returns, customer credits, and required paperwork.
Complete assigned online training programs and other assigned training.
Attend work on time as scheduled and cooperate with coworkers as a team member.
Follow applicable legal, regulatory, and company safety requirements and maintain a neat, professional appearance.
Work store inventory and assist with inventory at other locations when assigned.
Clean and maintain the inside and outside of the building, including picking up trash, sweeping, and mopping.
Safely drive a vehicle in varying weather and traffic conditions.
Perform other tasks as assigned.