Counter Sales Associate

Johnstone Supply, The Balsan Group•Manchester, NH
•$22 - $26

About The Position

As a Counter Sales Associate at Johnstone Supply The Balsan Group, you will serve customers at the branch counter and help HVAC contractors and walk-in customers find appropriate HVAC products and solutions. You will build customer relationships, provide knowledgeable service, process orders, and support daily wholesale HVAC branch operations. The position offers $22–$26 per hour, plus bonus potential.

Requirements

  • Strong communication and problem-solving skills.
  • Ability to multitask in a fast-paced environment.
  • Detail-oriented, with strong organizational skills.
  • Team player with a positive attitude and willingness to learn.

Nice To Haves

  • Customer service or sales experience.
  • HVAC industry knowledge or experience.

Responsibilities

  • Provide exceptional customer service to HVAC contractors and walk-in customers.
  • Assist customers with product selection, pricing, and order placement.
  • Process sales orders accurately and efficiently.
  • Build strong relationships with customers and understand their business needs.
  • Answer product questions and help identify solutions.
  • Receive, stock, and maintain inventory as needed.
  • Support branch operations and work closely with the sales and warehouse teams.
  • Help maintain a clean, organized, and customer-focused showroom environment.

Benefits

  • Bonus potential
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