Counter Sales Associate

Airgas•Marinette, WI

7d•Onsite

About The Position

Airgas is hiring a Counter Sales Associate in Marinette, Wisconsin. The role combines customer interaction with operational support in an industrial setting. The associate partners with customers seeking industrial, medical, and specialty gases, welding equipment, and other supplies, advising them on the tools, hardware, and materials needed for their projects and demonstrating equipment use. The position is scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m., with no weekend work. The associate must follow company safety policies and use required personal protective equipment. Forklift training is provided upon hire. Occasional overtime may be needed when the team requires extra support. Airgas describes itself as a leading U.S. supplier of industrial, medical, and specialty gases, hardgoods, safety products, ammonia products, and process chemicals. It is an Air Liquide subsidiary. The company states that it has 18,000 Airgas associates; Air Liquide has approximately 66,500 employees across 60 countries.

Requirements

High school diploma or equivalent.
At least 1 year of experience in retail or customer service.
Forklift experience; training will be provided upon hire.
Must be able to work in a drug-free workplace.
Ability to regularly move items weighing up to 50 pounds, using material-handling equipment or assistance as needed.
Excellent customer service skills and ability to thrive in a fast-paced setting.
Comfort using basic math and computer tools, including point-of-sale systems; training is provided.
Attention to detail when handling transactions.
Availability for occasional overtime when the team needs extra support.

Nice To Haves

Exposure to industrial sales or a related field.
Experience in industrial retail, inside sales, or inventory control.
Background in gas, welding, or safety supplies.
Familiarity with SAP, Google applications, or Microsoft Office applications.
Valid driver's license.
Detailed understanding of SAP and PROS functionalities.
Ability to communicate clearly and warmly with people from a wide variety of backgrounds.

Responsibilities

Follow company policies, including safety requirements and use of personal protective equipment.
Provide excellent service to internal and external partners and foster long-term customer relationships.
Complete required paperwork accurately, including coding, costing, and pricing.
Help customers identify appropriate tools and procedures for their tasks, and demonstrate equipment use.
Enter orders and process transactions; assist with reconciling deposits.
Communicate with customers and team members by phone, email, and in person about costs and delivery.
Contribute to an outgoing-call strategy supporting branch growth.
Coordinate merchandise transfers between locations to meet customer needs.
Maintain a positive and supportive atmosphere when communicating with customers, vendors, and colleagues.
Stock shelves and maintain welcoming showroom displays.
Coordinate cylinder movement and pallet organization.