Customer Service/Inside Sales

HVAC DISTRIBUTORS INC • Pittsburgh, PA

2d • $23 - $24 • Onsite

About The Position

HVAC Distributors is seeking a customer-focused, motivated Counter Sales Associate to support HVAC contractors in a fast-paced environment. The position serves customers by phone and in person, provides product recommendations and quotes, enters sales orders, and supports branch sales initiatives and account growth. The role also includes outbound customer calls, lead capture, and participation in assigned training and development. The job is located in Pittsburgh, Pennsylvania, and is full time.

Requirements

• High school diploma or equivalent.
• At least 3 years of customer service or sales experience.

Responsibilities

• Handle incoming customer calls and assist walk-in and will-call customers with product or service inquiries.
• Provide product recommendations and quotes to customers.
• Enter sales orders into Eclipse for processing.
• Assist Account Managers with growing the designated branch territory by understanding and acting on sales initiatives.
• Help promote equipment and accessory specials, product launches, and relaunch events.
• Solicit orders from potential and current accounts using call lists supplied by Account Managers or Marketing.
• Attend training and development opportunities assigned by the Branch Manager.
• Capture new customer leads in Salesforce.
• Perform the required number of outbound calls each day.

Benefits

• Competitive compensation program.
• Spiff opportunity.
• Full benefit package beginning the first of the month following 30 days of employment.
• 401(k) program with employer match.
• State-of-the-art technology.
• Growth opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED