Counter Sales Associate
White Cap•Toledo, OH
•$19 - $25
About The Position
White Cap is hiring a Counter Sales Associate to serve walk-in, phone, and will-call customers. The role processes orders, provides quotes and order information, pulls orders as needed, explains product features and warranty policies, and gives customers product guidance and troubleshooting assistance. The associate also identifies related products and promotions to support sales, and performs other duties as assigned.
Nice To Haves
- Demonstrated success providing excellent customer service.
- Experience with sales order computer software, preferably Oracle.
- Knowledge of construction and industrial products.
- Spanish language proficiency.
Responsibilities
- Provide exceptional customer service to walk-in, phone, and will-call customers.
- Process orders, quote prices, enter orders into the system, and provide order information to customers.
- Pull orders as required.
- Communicate product features, benefits, and warranty policy information to customers.
- Demonstrate product knowledge and explain applications, provide technical advice, troubleshoot, and help resolve customer problems.
- Upsell related products and add-on extensions, and inform customers of product promotions.
- Perform other duties as assigned.
Benefits
- Medical, dental, and vision benefits.
- 401(k) with company match.
- Tuition reimbursement.
- Paid maternity and parental leave.
- Sick time and vacation time.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
