Counter Sales Associate

White Cap Management • Albuquerque, NM

5d

About The Position

White Cap is hiring a Counter Sales Associate to support walk-in, phone, and will-call customers. The role provides customer service, processes orders and quotes, shares product and warranty information, and offers product guidance to help resolve customer problems. Associates may also pull orders and identify related products and promotions. White Cap describes itself as a growing North American distributor serving professional contractors and construction projects.

Nice To Haves

• Demonstrated success providing excellent customer service.
• Experience with sales order computer software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsibilities

• Provide customer service to walk-in, phone, and will-call customers.
• Process orders, quote prices, enter orders into the system, and provide order information to customers.
• Pull orders as required.
• Communicate product features, benefits, and warranty policy information to customers.
• Demonstrate knowledge of products and their applications, provide technical advice, troubleshoot, and help resolve customer problems.
• Upsell by identifying related products and add-on extensions and informing customers about product promotions.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision benefits.
• 401(k) with company match.
• Tuition reimbursement.
• Paid maternity leave and parental leave.
• Sick time and vacation time.
• A generous time-off package.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed