Counter Associate

KITH•New York, NY

12d•Onsite

About The Position

The Kith Treats Counter Associate is the face of the Kith Treats shop, providing personable, friendly service and a first-class experience to new and returning customers. The role involves preparing desserts with care and visual appeal, including mastering plating and presentation techniques and applying the brand’s signature “Swirl.” Associates also maintain kitchen equipment and shop cleanliness, monitor inventory, communicate supply needs to management, and follow company and food-safety procedures. The position is based at the Treats Shop in Soho and is full-time and fully onsite.

Requirements

Hold a valid Food Handlers License from the Department of Health.
Have 1–2 years of experience in a food or beverage position.
Have open and flexible availability, including evenings, overnights, weekends, and holidays.
Be available to consistently work weekends, special projects, drops/releases, or as business needs require.
Be able to perform business math.
Be able to multitask and communicate efficiently.
Be able to lift and move 30 pounds.
Be able to perform retail tasks involving bending, twisting, and climbing ladders or step stools.
Be able to stand and walk for prolonged periods.
Be detail-oriented, success-driven, and open to feedback.
Be reliable and responsible, and have a charismatic, people-oriented personality.

Nice To Haves

At least 1 year of customer-facing experience.
At least 1 year of cash-handling experience.

Responsibilities

Provide an exceptional experience for every Treats customer and serve visually captivating, delicious desserts.
Practice and master plating and presentation techniques for the shop’s creations.
Clean and maintain industrial kitchen equipment.
Manage inventory levels between customers to ensure the shop is prepared.
Apply the signature “Swirl” to desserts.
Communicate inventory needs proactively to management.
Stay updated on company activations and brand partnerships.
Follow company processes, policies, and procedures.
Follow food-safety processes, policies, and procedures.
Adhere to the business’s availability and scheduling needs.
Assist the Shops Management team with housekeeping, including dusting, sweeping, and collecting trash.
Participate in physical inventories as required.
Assist the Merchandising team with visual initiatives as required.