Counselor - M-F 9a-5p - Spanish speaking is required

NYU Langone Health • New York, NY

5d • $42,783 - $52,000

About The Position

The Counselor provides assessment, case management, and assistance to patients with gestational diabetes to support healthy outcomes for patients and their children. The role connects eligible patients with medically tailored meals, provides education on managing their health condition, and helps patients navigate systems and resources. The Counselor also enrolls eligible patients in remote patient monitoring so patients and providers can monitor health conditions. The position requires strong engagement skills and the ability to work with individuals and families. Spanish speaking is required. The schedule is Monday through Friday, 9 a.m. to 5 p.m.

Requirements

• High school diploma or equivalent.
• At least 1 year of relevant experience.
• Ability to plan and manage.
• Knowledge of public benefits.
• History of immigrant community engagement.
• Spanish speaking is required.
• Ability to communicate effectively with all levels of the organization.

Nice To Haves

• Bachelor’s degree preferred.
• Good interpersonal skills.
• Attention to detail.

Responsibilities

• Attend assigned trainings and webinars.
• Screen patients for social drivers of health when they have not already been screened.
• Refer eligible patients for medically tailored meals and other needed services.
• Enroll eligible patients in remote patient monitoring and educate them on using the equipment.
• Advocate for patients facing barriers to care, including language and literacy barriers, transportation access, insurance coverage, child care, and appointment scheduling conflicts.
• Refer patients to internal and external programs offering food, shelter, clothing, legal services, educational services, and other support.
• Collaborate with research team members to work toward project outcomes.
• Assist patients and families with benefits, entitlements, housing, and other identified needs affecting physical health and emotional well-being.
• Maintain electronic records and compile statistical data according to department standards, completing documentation within required time frames.
• Conduct outreach to patients who meet eligibility criteria.
• Maintain the department-established caseload and meet monthly outreach and engagement productivity requirements.
• Perform other duties as assigned or volunteered in alignment with NYULMC’s mission, goals, and values.
• Prepare for and participate in individual or team meetings and supervision as required by the department.
• Use necessary web-based applications and other technologies across a variety of platforms to address population management goals and departmental needs.

Benefits

• Comprehensive benefits and wellness package.
• Financial security benefits.
• Generous time-off program.
• Employee resource groups for peer support.
• Employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive care.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED