Cosmetics Counter Manager - Jo Malone, Full Time - Glendale

Macy's•Glendale, CA

1d•$23 - $37•Onsite

About The Position

The Cosmetics Counter Manager develops and supervises a team of Beauty Advisors who provide excellent service and sell the full assortment in store and online. The role leads the team in building and maintaining client relationships, delivering outstanding service and product knowledge, and maintaining compelling merchandise presentation. The manager ensures Beauty Advisors are welcoming, friendly, and engaged, sustains productivity and energy on the sales floor, and prioritizes customer needs. The role also supports an easy, seamless, and fun in-store experience, drives sales with in-store and online clients through effective use of technology, and participates in merchandising and operational requirements.

Requirements

High school diploma or equivalent required.
3–5 years of related experience.
Ability to read and interpret instructional documents, including safety rules, operating and maintenance instructions, and procedural manuals.
Ability to work a flexible schedule with retail hours, including days, evenings, weekends, and/or holidays.

Responsibilities

Create an easy, seamless, and fun in-store experience while building and cultivating customer relationships.
Drive sales with in-store and online clients by embracing and becoming proficient with technology.
Participate in merchandising and operational requirements.
Develop and supervise a productive team of Beauty Advisors.
Lead the team in building and maintaining client relationships and providing outstanding service and product knowledge.
Maintain compelling merchandise presentation and ensure Beauty Advisors are welcoming, friendly, and engaged.