Beauty Advisor - Jo Malone
About The Position
The Beauty Advisor is responsible for providing outstanding customer service, building individual and vendor line sales, establishing and maintaining customer relationships, working effectively with team members, and establishing new Saks Fifth Avenue accounts. The role follows company standards and procedures and focuses on in-house training programs, pre-booked facial consultation events, maintaining a properly merchandised counter, and proficiently closing retail sales. Using Saks Fifth Avenue’s clienteling system, the Beauty Advisor drives their own business and success. The position reports to the Cosmetics Selling Manager and represents Saks Fifth Avenue and the designated account executive while serving as a brand expert and department representative. Compensation varies by geographic location and is based on factors including work location, experience, and other job-related factors.
Requirements
- At least 1 year of retail experience, preferably in a customer-focused cosmetics environment.
- Demonstrated successful sales experience, including exceeding quota.
- Ability to work in a fast-paced, team-oriented environment, multitask, and work with minimal supervision.
- Ability to learn and use Saks Fifth Avenue’s proprietary online clienteling tools and software.
- Strong attention to detail, initiative, and a positive approach to work.
- Ability to work effectively with others and independently to drive business.
- Sound business judgment and organizational ability.
- Ability to provide professional makeup and treatment consultations and applications.
Nice To Haves
- Retail experience in a customer-focused cosmetics environment.
Responsibilities
- Model Saks Fifth Avenue’s principles: Greet, Relate, Exceed, Attend, and Thank.
- Achieve and exceed individual, vendor line, event, and department sales goals.
- Create and develop strong customer relationships while providing consistently high customer service.
- Serve as a positive liaison between Saks Fifth Avenue and the designated Account Executive.
- Use Saks Fifth Avenue’s online clienteling tool to record and maintain client information and preferences.
- Provide an exceptional customer experience from initial approach and product application through sale closing and follow-up.
- Maintain a clean, tidy, welcoming, and properly merchandised counter.
- Participate in in-house training programs and pre-booked facial consultation events.
- Establish new Saks Fifth Avenue accounts.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Basic life insurance
- Supplemental life insurance
- Disability insurance
- Additional voluntary benefits, including critical illness, hospital, and accident insurance
- Employee discount
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
