Beauty Sales - Jo Malone London - Cherry Creek Shopping Center
About The Position
As a member of the Nordstrom Beauty Department, the Beauty Sales employee creates personalized beauty experiences and helps customers feel their best. The role focuses on engaging customers to understand their needs and maximizing sales in luxury and on-trend beauty brands. The employee may build a customer following both in-store and digitally, using selling tools such as text and social media. The position is for Jo Malone London at Cherry Creek Shopping Center. The role includes conducting makeup applications and skincare analyses, recommending products based on customers’ beauty goals, supporting a welcoming and inclusive environment, achieving sales goals, booking appointments, promoting Beauty events and services, maintaining an organized and clean department, keeping current with beauty trends through Nordstrom and brand-partner trainings, processing transactions and exchanges, and building customer loyalty through Nordstrom Rewards accounts.
Requirements
- Passion for customer service and beauty, including trends, makeup application, and skincare.
- Excellent ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
- Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
- Strong multitasking, organization, and follow-through skills.
- Drive to achieve sales goals and interest in using networking and technology.
- Ability to work a flexible schedule based on business needs, including evenings and weekends.
- Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
- Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
- Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting them above the head.
- Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.
Responsibilities
- Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
- Collaborate with team members to create a welcoming and inclusive environment for all customers.
- Set and achieve in-store and digital sales goals using selling tools, including text and social media.
- Book appointments and drive sales for in-store Beauty events and services.
- Keep the department organized, clean, and customer-ready.
- Keep current with beauty trends, products, and industry knowledge through Nordstrom and brand-partner trainings.
- Manage sales, refunds, and exchanges.
- Build customer loyalty by opening new Nordstrom Rewards program accounts.
Benefits
- Medical, vision, and dental benefits.
- Retirement benefits, including a 401(k).
- Paid time away, PTO accruals, and holidays.
- Life insurance and disability insurance options.
- Merchandise discount.
- Employee Assistance Program (EAP) resources.
- May be eligible for performance-based incentives or bonuses.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
