Beauty Sales - Jo Malone London - Southcenter

Nordstrom•Tukwila, WA
•$24 - $25•Onsite

About The Position

The Beauty Sales role in Nordstrom’s Beauty Department creates personalized beauty experiences and helps customers feel their best. The position engages customers to understand their needs and maximize sales for on-trend and luxury beauty brands. Beauty Sales employees are expected to develop customer relationships in-store and digitally, contribute to a passionate and inclusive team, and stay current on beauty trends and products through Nordstrom and brand-partner training.

Requirements

  • Passion for customer service and beauty, including trends, makeup application, and skincare.
  • Ability to connect with customers, proactively handle concerns, and contribute to a positive team environment.
  • Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
  • Strong multitasking, organization, and follow-through skills.
  • Drive to achieve sales goals and interest in using networking and technology.
  • Ability to work a flexible schedule based on business needs, including evenings and weekends.

Responsibilities

  • Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
  • Collaborate with team members to create a welcoming and inclusive environment for customers.
  • Set and achieve in-store and digital sales goals using selling tools, including text and social media.
  • Book appointments and drive sales for in-store Beauty events and services.
  • Keep the department organized, clean, and customer-ready.
  • Stay current on beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
  • Manage sales, refunds, and exchanges.
  • Build customer loyalty by opening new Nordstrom Rewards program accounts.

Benefits

  • Medical, vision, and dental coverage
  • Retirement benefits
  • Paid time away and PTO accruals
  • Life insurance and disability coverage
  • Merchandise discount
  • EAP resources
  • Holidays
  • Potential eligibility for performance-based incentives or bonuses
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